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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

my computer crashed with no backup, and I have to reinstall thunderbird, how do i reinstall with all of my folders and address book

  • 1 përgjigje
  • 1 e ka hasur këtë problem
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  • Përgjigjja më e re nga duggabe

robert.1402
robert.1402
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my computer crashed, and I have no backup and no files were saved of Mozilla Thunderbird. I am reinstalling Thunderbird on my computer. It recognizes my username, email, and password; however, it did not download my folders, old emails in my inbox, or my address book. Is there a way to retrieve this still?

my computer crashed, and I have no backup and no files were saved of Mozilla Thunderbird. I am reinstalling Thunderbird on my computer. It recognizes my username, email, and password; however, it did not download my folders, old emails in my inbox, or my address book. Is there a way to retrieve this still?

Krejt Përgjigjet (1)

duggabe
duggabe
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There is a chance that your old profile is still in the computer. See https://support.mozilla.org/en-US/kb/profiles-tb and then using the file explorer see if you can find another xxxxxxxx.profile besides the currently active one. If so, see https://support.mozilla.org/en-US/kb/using-multiple-profiles to switch to it.

If you are using IMAP, your email server will still have the folders and messages, but if you are using POP, they are probably gone. Try using a web browser based access to your email, (such as mail.google.com) if your provider has one.