unable to move thunderbird email acct from one device to another-
moving thunderbird email from one device to another- new device cannot find my acct (my email is an old time warner road runner account, I called spectrum and we were unable to access it from the new device)
moving thunderbird email from one device to another- new device cannot find my acct (my email is an old time warner road runner account, I called spectrum and we were unable to access it from the new device)
Vsi odgovori (1)
How did you move the account? Is the old device still available? In moving, you may have omitted some components. Here are my normal steps:
Here is the link for moving a profile in Windows when installed in default location:
https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer
here is the info in brief steps:
- ensure thunderbird is not running on old machine
- enter %appdata% in search window on task bar and press Enter key
- this should open windows file explorer in Appdata\roaming folder
- highlight the Thunderbird folder and copy to external media
- ensure thunderbird is installed on second computer and NOT running
- enter %appdata% in search window on task bar and press Enter key
- you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
- start thunderbird and all should be there
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