Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot get Firefox to save a bookmark when I reboot

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

more options

When I bookmark a page it will save until I shut down my computer, when I go back online the bookmark is no longer there.

When I bookmark a page it will save until I shut down my computer, when I go back online the bookmark is no longer there.

Modified by NoahSUMO

Chosen solution

Does the Bookmark Manager working otherwise?

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the file. Then rename or delete it. Restart Firefox.

Read this answer in context 👍 1

All Replies (5)

more options

Hi amymaybe, Where are you looking for the bookmark? How do I create a screenshot of my problem? Can you please show a before and after screenshot of where its being added, happy to help.

more options

Chosen Solution

Does the Bookmark Manager working otherwise?

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the file. Then rename or delete it. Restart Firefox.

more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.

There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

FredMcD, Thanks for your help. It worked!

more options

Glad to hear it. Happy computing.