I use Firefox on a laptop with W 7 64 bit. restored defaults, no bookmarks. now will not start. Tried reinstall!
A few weeks ago I could not get rid of pop-up ads so I reset Firefox to default. That worked for a while until I started Firefox and my bookmarks were gone. As of two days ago Firefox will not start. I have tried reinstalling but nothing works.
I am using Opera to access this site!
Все ответы (3)
Hello,
Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.
- Use one of these methods to open the Bookmarks Library window:
- Click the Firefox button to open the menu and click on Bookmarks.
- Click the Bookmarks menu and click on Show All Bookmarks.
- At the top of the Library window, click the "Import and Backup" menu and select Restore.
- Click the date of the bookmark backup you want to recover.
- In the new window that appears, click OK.
- Your bookmarks from the selected date should now be restored.
For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.
Did this fix your problems? Please report back to us!
Thank you.
Hi, that would be good but Firefox will not start!
Hello,
Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
(If you're using an added theme, switch to the Default theme.)
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the Restart with Add-ons Disabled... menu item:
If Firefox is not running, you can start Firefox in Safe Mode as follows:
- On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
- On Mac: Hold the option key while starting Firefox.
- On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.
To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
See also
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