Thunderbird Community Forum

After the update to the new version of Thunderbird, it is running slow with "not responding" messages. It takes a few minutes to download emails from Google Mail but eventually works. I run widows 10 on 64bit Del laptop with 8GB RAM. I cannot upgrade to Windows 11 as my system will not support it.

Processor Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz 2.39 GHz Installed RAM 8.00 GB (7.80 GB usable) System type 64-bit operating system, x64-based processor

I started using Thunderbird several months ago. I use Windows10 and Edge; using the settings advised by optus. Optusnet is my email server. With some difficulty I downloaded my address book via a CSV file. Emails to or from Yahoo addresses do not arrive. A sent message records as having been sent and is in the sent box but is not received by the addressee. Arriving emails do not arrive from Yahoo. All other email addresses appear to be delivered ok. I have double checked all of communication settings. Please advise.

Hello all. :-)

Since the last update, I can SEND email fine(including attachments), but when I OPEN any email, all the items on the screen show up like editable objects, none of the links work, you can't download or otherwise access any attachment, and I am getting a cryptic message in yellow at the bottom of the window.

I tried downgrading to the last version that worked, but then TB would not allow me to import the profile, as the latest version has obviously done something in the profile, to make it incompatible if you downgrade - I just get a message that you can't import the profile, it was created in a newer version of TB......sod off. ;-)

I have attached images of what I am seeing. I have pixelized my email address etc, for privacy.

Can anyone help?

New user here. I am trying to clean out my inbox (over 10000 emails). I select multiple emails trying to delete them. However, no matter if I hit the delete key, the trashcan, or right-click and select "delete selected messages"; only 1 email is deleted.

What am I doing wrong?

The latest Thunderbird releases have been crashing regularly, with these submitted reports. I'm trying to ascertain what I need to do to mitigate or eliminate the crashes.

bp-fff7f0cc-3bcf-4863-a97a-2da0b0241109 (submitted 5 minutes ago) bp-211988fe-edbc-4bd6-9f0b-22b8a0241109 (submitted 21 minutes ago) bp-e1d549ea-2933-4ed2-8bac-6c2ed0241108 (submitted 1 day ago) bp-0ec18bc9-e38b-4252-85e7-0cb5e0241108 (submitted 1 day ago) bp-44316ba1-928c-49e8-b7f0-3ac140241105 04-Nov-24, 7:22 PM bp-62666d35-b069-44c2-ab2c-3b6950241105 04-Nov-24, 7:22 PM bp-0631d697-4a78-482a-b0df-db8810241105 04-Nov-24, 7:22 PM bp-6d6b5962-f140-4532-b272-1f9bf0241105 04-Nov-24, 7:22 PM

etc, ad nauseum going back to 03 October.

In the last 2 weeks my wife Thunderbird refuses to send emails. The attached image is the error message. I got Telstra to reset her P/W, but Thunderbird still asks for a P/W. Using her details on Telstra webmail, messages are sent with no problem. I had same problem back in September, but I can't remember how it was solved. Your help would be much appreciated. Regards Ilio Pieroni

I copied Thunderbird folder in on my old computer to thumb drive. I Installed Thunderbird on new computer. I replaced the Thunderbird folder on the new computer with the data from the old computer. The folder on old computer had over 9,300 files. I ran the Thunderbird on the new computer. The old mail data was not shown. I was asked to create and new mail account the new computer. Mail from old computer did NOT appear. What is needed to get all of my mail, addresses and calendar data to the new computer. A large number of files are in the folder. see a sample of the names are attached,

thanks

First of all, I love your product. Have used it for many years.On a club computer trying to put it on my computer and it is endless checking passwords. No matter what I try when installing my yahoo in my or my gmail account

It has verified it with both email providers. The provider show the thunderbird is being used as a client. I have tried this with the email password and without no matter what I do I cannot get past this problem. I have windows ten

Hello, I've been trying to figure out why my TB program has stopped responding to the email button on my Logitech K270 keyboard. It calls up the Windows Mail 8, but not TB. Everything else on the keyboard works fine, but it will not call up the TB program. I've tried various settings in SetPoint, 6.9, but it won't work. I've tried contacting Logitech, but so far, they've been no help, so I'm hoping somebody here, has run into the same thing, and figured it out. I mean, why would the button work for Windows Mail, but not TB?

Thanks in advance.

I have been trying to connect. I just verified that I followed the directions in:

https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

I am getting a message I do not see being referenced here. TB is telling me:

"The current command did not succeed. The mail server for account ray@ganymede.org responded: User is authenticated but not connected."

Authenticated but not connected? What the heck?

I have talked to godaddy support several times. They keep saying "You will have to contact the email provider." But they are the email provider. So, any suggestions?

My account is ray@ganymede.org, I am trying to connect to outlook.office365.com and I have the security and authentication all, I believe, set correctly.

Erg. :--(

I am running Thunderbird snap 128 esr on Ubuntu 24.4. A few days ago the usual alert popped up advising me that a new version of Thunderbird was available. I duly closed the programme, waited a little while and then reopened it. But on checking I found that it was still stuck on 128.4.2, while the release notes say that the latest version is 128.4.4. Yesterday the alert appeared again. I again closed and opened the programme but found it to be still on 12.4.2. The same thing happened again today. Any idea why Thunderbird is apparently not updating? NB: Each day the alert is reducing by one the number of days in which it says Thunderbird will be automatically updated.

How to Enable Delete Confirmation Dialog Box in Thunderbird email Trash on Linux system.

My Thunderbird was set up to do this and worked fine until today when I somehow double clicked the mouse and the system eliminated that check before deleting. Please help me restore it and be simple and concrete in instruction because I am not tech-savvy.

Thank you

Hello Folks Incoming email is posted directly to my Trash folder and not to my Inbox on my Thunderbird program. Can anyone help me with this problem please? Terry O 2shea@email.com