Firefox Community Forum

I need to ensure a smooth experience on the website -

   Select the menu symbol. - done
   Select Settings. - done
   Select Privacy & Security. ?
   Choose one of the following options:
       Option 1: To allow cookies from all (third-party) websites, check Standard.
       Option 2: Scroll down. To allow cookies only from Pearson, select Manage Exceptions…
   If you chose Option 2, under Address of website, select the text box and enter the websites listed below, selecting Allow after each one:
   pearson.com
   pearsoned.com
   pearsoncmg.com
   mathxl.com
   myitlab.com
   ecollege.com
   pi.pearsoned.com
   Select Save Changes.
   Click the X symbol to the right of the Settings tab to close it.
   Refresh the Pearson page to ensure that your browser will accept cookies.

Are there settings in Firefox that can solve the problem? Or is more information needed from me? I have been using Firefox for many years, and am reluctant to switch to another browser.

I just had a suggestion regarding settings that you set. I would like to know if there is any feature being worked on to be able to save all your settings (or maybe even back up) to your login? or back them up to a file that can be imported later? or is there one that i'm missing? I have a custom toolbar and any time I log in to a different computer where I have to install firefox again...I would rather have an import function for all my settings/toolbars

I starting having trouble getting Firefox to open last week on a win 10 PC. I could only open a window if I ran as administrator. If I got a window open, then it would not go to any website I tried. I thought it was issues with my PC because it is old and I was having other issues as well. I got a new Win 11 PC and fire fox opened when I first downloaded it but now, I can't get it to open again. It is my preferred browser of choice. Any help on this? TIA, Stephanie

I have the updated version of Firefox but when I go to either Facebook or Instagram pages, I get a message saying "This version is no longer supported, please upgrade your browser." How can I fix this?

so i need that "ctrl+shift+o" hotkey for my amd adrenaline. i tried googling on how to turn off/change hotkeys for firefox but i couldnt find anything that helps me find this hotkey setting.

I was setting up a new (desktop) device with sync, and was shocked to realize, that some items are missing from the passwords and settings. It seams like we are in a state of some months in the past. I have checked the about:sync-log and I see a lot of lines like this "WARN DATA LOSS: Both local and remote changes to record".

How is this possible? Can I do something to restore my latest data?

Thanks!

Hi All,

Been trying to find a solution for over 2 days now! Please help me!

Firefox 128.4.0esr

I want to hide the following, because I need the screen space: 1/ Tabstoolbar = NOK 2/ Autohide main toolbars = OK 3/ Bring back the old status bar = OK

The last 2 are OK, but the first one doesn't seem to work? I think that there's something in the first script that prevents this from working, coz I have tried everything. Please help it's driving me nuts, never use tabs only windows, because on macOS that's better.

Here's what I have so far, all this is working just fine.

The very last line is disabled because this does what I want but it breaks the "auto hide" main toolbars.

MANY THANKS FOR YOU TIME AND HELP!!!!

/* Fake_Statusbar_W_Bookmarksbar_-_Creates A Statusbar At The Bottom Of The Window By Using Bookmarks Toolbar */

root:not([inFullscreen]) > body{

 --uc-statusbar-button-padding: 4px;
 --uc-browser-base-padding: calc(2 * var(--uc-statusbar-button-padding) + 7px + 2px);
 --uc-statusbar-text-vertical-position: 5px;

}

1. PersonalToolbar .toolbarbutton-1{

 --toolbarbutton-inner-padding: var(--uc-statusbar-button-padding) !important;

}

root[uidensity="compact"]:not([inFullscreen]) > body{

 --uc-statusbar-text-vertical-position: 3px;

}

root:not([inFullscreen]) > body::after{

 content: "";
 display: flex;
 margin-bottom: calc(1px + var(--uc-browser-base-padding)) !important;
 order: 2; /* To make this really the bottom-most toolbar even with custom toolbar order */

}

1. PersonalToolbar{

 position: fixed;
 display: flex;
 bottom: 0;
 width: 100vw;
 border-top: 1px solid var(--chrome-content-separator-color);

}

1. personal-toolbar-empty + toolbarspring,
2. PersonalToolbar > :first-child + toolbarspring{

 background-position: left var(--uc-statusbar-text-vertical-position);
 background-repeat: no-repeat;
 background-image: -moz-element(#statuspanel);
 max-width: 50vw !important; /* Modify this to let the status bar grow larger than 50% of window width */
 min-width: 60ch;
 flex-grow: 10 !important;

}

1. personal-toolbar-empty{ visibility: hidden; }
2. PersonalToolbar .toolbarbutton-1{

 align-items: center !important;

}

1. PersonalToolbar > toolbarspring{

 flex-grow: 1;
 max-width: none !important;
 min-height: var(--uc-browser-base-padding) !important; 

}

/* Using -moz-element() causes some problems after Firefox has been running several hours such as long tab switch times. For this reason the background image is removed on hover and focused states which appears to clear the state. */

1. PersonalToolbar > toolbarspring:first-of-type:hover{ background-image: none }

1. statuspanel{

 padding-top: 0 !important;
 text-shadow: none !important;

}

1. statuspanel-label{

 height:3em;
 min-width: 1000px;
 background-color: transparent !important;
 border: none !important;
 font-size: inherit;
 color: inherit !important;
 margin-inline: 0px !important;
 padding-inline: 0 !important;

} /* If you use a theme where urlbar is partially transparent you should edit this color to something that closely matches the perceived color of urlbar. Or perhaps use background-image - linear-gradient() can work well here. But keep the color or image opaque or otherwise you'll face an issue where urlbar text bleeds through */

1. statuspanel-inner{ background-color: var(--toolbar-accent-color) }

/*#statuspanel-inner{ background-color: var(--toolbar-non-lwt-bgcolor) }*/

1. statuspanel{

 color: lightpink; /* color used to indicate insecure http:// links */
 z-index: -1;
 visibility: visible !important;
 opacity: 1 !important;

}

1. statuspanel[inactive] #statuspanel-label{ visibility: hidden }

.browserStack > #statuspanel[inactive]::before,

1. statuspanel[inactive] > #statuspanel-inner::before{

 content: "Done";
 display: flex;
 margin-top: 2px;
 color: var(--toolbar-field-color, black) !important;

}

1. statuspanel[type="status"] { color: skyblue }

1. statuspanel-label[value^="https"]{ color: var(--toolbar-field-color, black) !important; }

/* These should make sure that there is some opaque color covering the real statuspanel - necessary when RFP letterboxing is enabled */ .browserContainer, .browserSidebarContainer{

 background-color: inherit;

}

/* Autohide_Bookmarks_And_Main_Toolbars */

1. navigator-toolbox{

 --uc-bm-padding: 4px; /* Vertical padding to be applied to bookmarks */
 --uc-bm-height: calc(20px + 2 * var(--uc-bm-padding)); /* Might need to adjust if the toolbar has other buttons */
 --uc-navbar-height: -40px; /* navbar is main toolbar. Use negative value */
 --uc-autohide-toolbar-delay: 600ms; /* The toolbar is hidden after 0.6s */

}

root[uidensity="compact"] #navigator-toolbox{

 --uc-navbar-height: -34px;

}

root[uidensity="touch"] #navigator-toolbox{ --uc-bm-padding: 6px }

root[chromehidden~="directories"] #navigator-toolbox{

 --uc-bm-height: 0px;

}

root[chromehidden~="toolbar"] #navigator-toolbox{

 --uc-navbar-height: 0px;

}

1. navigator-toolbox,
2. sidebar-box,
3. sidebar-main,
4. sidebar-splitter,
5. tabbrowser-tabbox{

 z-index: auto !important;

}

root[sessionrestored] #nav-bar,

root[sessionrestored] #PersonalToolbar{

 background-image: linear-gradient(var(--toolbar-bgcolor),var(--toolbar-bgcolor)), var(--lwt-additional-images,var(--toolbar-bgimage))  !important;
 background-position: top,var(--lwt-background-alignment);
 background-position-y: calc(0px - var(--tab-min-height) - 2*var(--tab-block-margin,0px));
 background-repeat: repeat,var(--lwt-background-tiling);
 transform: rotateX(90deg);
 transform-origin: top;
 transition: transform 135ms linear var(--uc-autohide-toolbar-delay) !important;
 z-index: 2;

}

1. PlacesToolbarItems > .bookmark-item,
2. OtherBookmarks,
3. PersonalToolbar > #import-button{

 padding-block: var(--uc-bm-padding) !important;

}

root[sessionrestored] #PersonalToolbar{

 z-index: 1;
 background-position-y: calc(0px - var(--tab-min-height) - 2*var(--tab-block-margin,0px) + var( --uc-navbar-height));

}

root[lwtheme-image] #nav-bar,

root[lwtheme-image] #PersonalToolbar{

 background-image: linear-gradient(var(--toolbar-bgcolor),var(--toolbar-bgcolor)),var(--lwt-header-image), var(--lwt-additional-images,var(--toolbar-bgimage)) !important;

}

1. nav-bar[customizing],#PersonalToolbar[customizing]{ transform: none !important }

1. navigator-toolbox > #PersonalToolbar{

 transform-origin: 0px var(--uc-navbar-height);
 position: relative;

}

root[sessionrestored] #urlbar[popover]{

 opacity: 0;
 pointer-events: none;
 transition: transform 135ms linear var(--uc-autohide-toolbar-delay), opacity 0ms calc(var(--uc-autohide-toolbar-delay) + 135ms);
 transform-origin: 0px calc((var(--urlbar-container-height) - var(--urlbar-height)) / 2);
 transform: rotateX(89.5deg);

}

1. mainPopupSet:has(> [role="group"][panelopen]) ~ toolbox #urlbar[popover],
2. navigator-toolbox:is(:hover,:focus-within) #urlbar[popover],
3. urlbar-container > #urlbar[popover]:is([focused],[open]){

 opacity: 1;
 pointer-events: auto;
 transition-delay: 100ms;
 transform: rotateX(0deg);

}

root[sessionrestored]:not([customizing]) #navigator-toolbox{

 margin-bottom:  calc(-1px - var(--uc-bm-height) + var(--uc-navbar-height));

}

/* Make sure the bookmarks toolbar is never collapsed even if it is disabled */

root[sizemode="fullscreen"] #PersonalToolbar,

1. PersonalToolbar[collapsed="true"]{

 min-height: initial !important;
 max-height: initial !important;
 visibility: hidden !important

}

1. PersonalToolbar[collapsed="true"] #PlacesToolbarItems > *,

root[sizemode="fullscreen"] #PersonalToolbar #PlacesToolbarItems > *{

 visibility: hidden !important;

}

/* If bookmarks toolbar is collapsed on startup, then no items are generated, and we need to set some height for it */

1. PlacesToolbarItems:empty{

 height: var(--uc-bm-height);

}

/* Selected tab needs higher z-index now to "hide" the broder below it */ .tabbrowser-tab[selected]{ z-index: 3 !important; }

/* Show when cursor is over main menu popup - this requires :has selector support */

1. mainPopupSet:has(> [role="group"][panelopen]) ~ toolbox > .browser-toolbar{

 transition-delay: 100ms !important;
 transform: rotateX(0);

}

/* SELECT TOOLBAR BEHAVIOR */ /* Comment out or delete one of these to disable that behavior */

/* Show when urlbar is focused */

1. nav-bar:focus-within + #PersonalToolbar,
2. navigator-toolbox > #nav-bar:focus-within{

 transition-delay: 100ms !important;
 transform: rotateX(0);

}

/* Show when cursor is over the toolbar area */

1. navigator-toolbox:hover > .browser-toolbar{

 transition-delay: 100ms !important;
 transform: rotateX(0);

}

/* This makes the tab notification box show immediately below tabs, otherwise it would break the layout */

1. navigator-toolbox > div{ display: contents }

where(#titlebar,#navigator-toolbox > #TabsToolbar,#navigator-toolbox > #toolbar-menubar,#tab-notification-deck,.global-notificationbox){

 order: -1;

}

root[BookmarksToolbarOverlapsBrowser] #navigator-toolbox{

 margin-bottom: calc(-1px - var(--uc-bm-height) + var(--uc-navbar-height)) !important;
 z-index: auto !important;

} @media (-moz-bool-pref: "browser.fullscreen.autohide"){

 :root[sizemode="fullscreen"] #navigator-toolbox[style*="margin-top"]{
   margin-top: calc(1px - var(--tab-min-height) - 2 * var(--tab-block-margin)) !important;
 }

}

/* Set the following pref to enable compatibility with multi-row_bookmarks.css */ @media (-moz-bool-pref: "userchrome.autohide-bm-and-main-toolbars.multirow-bookmarks-compat.enabled"){

 #navigator-toolbox{ margin-bottom: var(--uc-navbar-height) !important; }
 #PersonalToolbar:not([customizing]){
   min-height: 0 !important;
   margin-bottom: 0;
   height: 0;
   overflow-y: visible !important;
   z-index: 2;
   padding-inline: 0 !important;
 }
 #personal-bookmarks{
   background: inherit;
   height: min-content;
 }
 #PlacesToolbarDropIndicatorHolder{
   pointer-events: none !important;
 }

}

/* Hide Tab Bar With Only One Tab */

/* #TabsToolbar { visibility: collapse !important; } */

On one website, that of the New York Times https://www.nytimes.com, and only on Firefox (I also use Chrome & Edge, and I experience none of the following problems while using either browser), I am unable to open any hyperlinks or tabs or anything at all to maneuver through the NYT website, or domain, I should say (it's not just the homepage; it's all sites that begin with the nytimes.com URL, including all NYT thematic & geographic hubs, all articles and even the My Account/Profile page). When I hover over any link, nothing happens, the appearance of the mouse does not change as it normally does when hovering over a link. When I place the mouse amidst the text of an article, again, the appearance of the mouse does not change to the usual flashing "|" symbol. I can't even highlight text. In short, it's as if the NYTimes domain DOES NOT RECOGNIZE THE PRESENCE OF MY MOUSE ON THE SCREEN AT ALL, as if it's not even there. A few more observations that may be helpful (in order of what I think is increasing importance, but I'm no expert): -- This was a very sudden change that occurred about 10 days ago. I was only using Firefox at the time, had 2 windows open, each with 25+ tabs. In one window, I had 3 NYT articles open in separate tabs, and earlier that day, while reading one of them, everything was normal/this problem had yet to present itself. Later that day, I returned to the computer, saved the 1st of the 3 articles I had read earlier in my Favorites (I meticulously save online content, articles, etc. in hundreds of folders, sub-folders, sub-sub-folders, and so on in my Favorites). I then closed that tab, and turned to the 2nd of the 3 NYT articles I had originally opened in separate tabs in the same window. Soon after starting to read this article, I hovered over a hyperlink embedded in the article, just to see what the source of that info was, but oddly my mouse did not change its appearance as it does when hovering over any type of link. I ignored it at first, but then, a minute later, I came upon a hyperlink I knew I didn't just want to hover over but also to click on & open. Except I couldn't. Within seconds, I realized I could not click on anything anywhere on any NYT webpage. Not sure if this is helpful, but when I first started reading that 2nd article (the 1st instance of experiencing this problem), I don't at all remember doing anything that could possibly explain this? I know I didn't do something odd with my settings, certainly not anything specific to the NYT alone. Leaning heavily on my very vague & limited memory of the seconds/minutes just before 1st realizing my mouse was not being recognized as such while hovering over a hyperlink, I think it's possible that I somehow accidentally pressed on some weird combo of keyboard digits...? Is there some kind of shortcut that leads to this sort of change in user experience on a given website or domain?

-- I am able to VISIT any NYTimes site - whether it's the homepage, or an issue-themed section, or a specific article. I can reach these sites by typing the URL in the search bar (which I only do to reach the homepage, obviously), or by clicking on a hyperlink leading to a NYT webpage that I found amongst, say, the results of a Google News search, or perhaps I received an e-mail that references a NYT article & included a link to it. If I try to reach the NYT online from outside the NYT domain/websites, I face no problems doing so and viewing the webpage exactly as it's supposed to appear and does appear on other browsers simultaneously. The problem is maneuvering to anywhere else from that NYT webpage by clicking on something - anything - on it.

-- The mouse's scroll function does work. That means that upon arriving at any NYT article, I am able to navigate - really, just move up and down - to the effect that I am able to read the entire article (I have a NYT subscription, so access is not a problem). I can also scroll downwards using the keyboard, specifically by pressing the spacebar button. Perhaps most interestingly, I just realized that I can also scroll by clicking on the little rectangular sliding tab all the way to the right of the article, holding the click, and dragging/sliding the tab up to scroll up or down to scroll down. It seems that part of the screen is not considered part of the NYT webpage itself, where clicking on anything does absolutely nothing.

-- EXCEPTIONS (2): There seem to be 2 kinds of exceptions to my Firefox NYT problem. 1. The first is hardly an exception, it's simply that, upon arriving at a NYT webpage (via URL or hyperlink found in a non-NYT webpage or email or whatever else), before the page completely loads but has loaded enough that I can move my mouse around to various links & hyperlinks on the page, during those few seconds, or I estimate a maximum of 10 seconds (my Firefox browser can be pretty slow sometimes because of my bad habit of opening so many tabs in multiple windows), things are normal as far as the NYT page reacting to my mouse's presence as it hovers over links, and being able to click on those links and open new tabs for other NYT articles. But of course, this fleeting moment of hope that my problem has suddenly disappeared...disappears itself. 2. This makes no sense to me (not that any of this does). Simply put, every once in a while a NYT article/webpage will behave completely normally. Right now, in the Firefox window that contains this tab in which I'm writing to ya'll, I have 6 NYT articles open in separate tabs. 5 of them are exhibiting precisely the problem I've described above. But 1 of them https://www.nytimes.com/2024/11/18/ny.../new-york-city-homeless-children.html just doesn't...it's working totally fine for me right now. This isn't the only example of this sort of exception that I've encountered; there have been, I dont know...a handful of others? I can't really provide a decent estimate of how frequently I've encountered a properly working NYT page or what percentage of NYT pages have worked for me. It is a fraction of them though, a small fraction. And as far as I can tell, there is absolutely nothing distinctive or special or different about those articles. From my perspective, it seems totally random that they work while the vast majority don't. There doesn't seem to be any rhyme or reason to it; it's simply as though whatever incredibly frustrating setting I've somehow inflicted upon my Firefox NYT experience occassionally forgets to implement itself? I'm at a loss.

PLEASE HELP!!! The NYT is a critical component of my media diet, which in turn is a criticial component of the learning & professional development I must currently be doing as part of my career & studies. Not to mention that I pay for a subscription that I'm having a great deal of difficulty making full use of. Does anyone have any idea what's going on here? How to fix it? I'd be forever indebted to you!! Thanks in advance!!!

Best, Kyro

I am experiencing an issue in Firefox with recurring entries in the bookmarks menu, such as "About Us" and "Customize Firefox." These entries:

   Reappear frequently, cluttering the bookmarks menu.
   Cannot be deleted through the bookmarks library or toolbar customization options.

I have attempted the following steps without success:

   Removing the entries using the bookmarks manager.
   Resetting Firefox, creating a new profile, and disabling extensions.
   Running Firefox in safe mode.

The issue persists even after these attempts. Is this a known problem or an intentional feature? If so, how can I disable or permanently remove these entries?

Additional Information:

   Firefox version: [Your Firefox version]
   Operating System: [Your OS, e.g., Windows 10]

Thank you for any guidance or fixes!

am experiencing an issue where my Mozilla account logs out automatically every time I shut down my Windows PC. Each morning when I start the PC and open Firefox, I am required to log in to my Mozilla account again.

Here are some details about my setup and troubleshooting attempts:

   Operating System:  Windows version Windows 10 Pro
   Firefox Version: latest version
   Steps Tried:
       Ensured that "Delete cookies and site data when Firefox is closed" is unchecked.
       Verified that "Clear history when Firefox closes" is disabled.
       Logged out and re-signed into my Mozilla account.
       Checked for browser updates and ensured I’m on the latest version.
       Tested without extensions by using Troubleshoot Mode.

Hi, I have had Firefox generate a password for my email account. When I tried to access the account, I assumed that the password generated by Firefox would be applied automatically, but this is not the case. how can I proceed? Thanks Hans

Hello, I've encountered a weird issue with my Firefox browser. If I touch ANY key on my keyboard (mouse is fine) while it is the focused window, it will crash instantly. No question or hesitation. Started at least a week ago, but not sure since I don't type much on this browser, so earlier crashes (very few) could correlate too. Having to use Chrome to actually make this post.

Yes it is updated. Yes I tried opening a second window (crashes both). Yes I tried opening a second window in incognito (crashes both). Yes I've tried safe made by holding Shift while opening. Still crashes, every time.

This is a hail Mary. Microsoft changed the behavior of Windows, supposedly for security, so that clicking the Firefox button to make it the default web browser is no longer allowed. Instead, I get taken to the default apps section of Settings, where the only choices are Edge and Internet Explorer. No Firefox. Same with images and with video. Microsoft is not helping with this and I'm damned if I'm wading through probably a hundred or so file extensions changing each one individually. Somebody else must have run across this problem and maybe solved it?

This past week or two I suddenly have started having trouble connecting to anything connected with Mozilla as well as a few other websites. I didn't notice until I received a notice about a recent Firefox update but Firefox wouldn't update. I ended up uninstalling and reinstalling Firefox and now in addition to that and loosing all my saved themes, add ons, bookmarks, passwords, etc. I can not even add on anything such as ad blockers for example. I am not sure what changed or maybe I made a minor change and forgotten about it but it's very frustrating. I have gone on here searching and trying suggestions using a chrome because I can't do much on Firefox now but I've gotten nowhere. Please Help!