Firefox Community Forum

I have a user at my job that installed the latest Firefox update (13324.11.21) through our MDM. After installing this update she cannot launch Firefox. When attempting to launch she receives a request for a username and password to install a Helper Tool. She is an admin on her machine and enters her credentials. The message closes and nothing happens. When attempting to launch again the same thing happens. This is not happening with our other 100 Macs who have the same Firefox version and others who have the same OS.

Is anyone able to tell me why this is happening or how to fix? Any assistance is very much appreciated.

The below troubleshooting steps have been done:

Uninstalled and reinstalled Firefox

Updated the OS to 15.0.1

Disabled the Master Password on Firefox through a Mac Profile

Checked if there was a Firefox file under /Library/PrivlegedHelperTools

Granted Full Disk Access to Firefox under System Settings

[http://youtube.com/@jafarabdulwahab95.../@jafarabdulwahab95]

Win7x64p, FF 115.18.0esr (64-bit) When I power on my Dell E6440 from hibernate (& restart?), with or without some small portable apps running -Total Commander, notepad. I have to wait (sometimes 5 minutes or more) before I can use without significant lag. HDD LED full-on. If I start up FF while disk usage is very high, sometimes 1 core of CPU gets stuck at 100%. Sleep & wake resets this. Watching in Resource Monitor \Mozilla\xul.dll using high disk B/sec & HDD LED full on, when HDD LED returns normal xul.dll disk read activity drops to 0 or near.

Is a FF service/process reading its stored data?(via xul.dll) or something. Looking for any ideas to troubleshoot.

I'm not having any issues with FireFox running, just this process making PC unusable after wake-up. Thanks

Where am I able to remove ad blocker with respect to You Tube?

- is this "extension" removal within Windows 10
- is located somewhere with You Tube ??

Where is the secrete location to remove?

thank you.

Hello, A couple of months ago, I believe there was an update completed on Firefox and after that, I lost all of my bookmarks. I've since created a few, but the majority are gone. Is there any way to retrieve the bookmarks?

Thank you, Nicole Bechhold

Hi, I am in Australia and over recent months I have had trouble fully loading websites on FireFox. I have used FireFox on my laptop for many years but this issue has just emerged. I can open the same websites on Chrome and they open as fully functional ie, links are live, sign in options are available. Is there a reason why this is happening? The websites I tried to open on FireFox are important sites for me and I use them regularly. Is there something in settings that I need to change? I do not want to stop using FIreFox but I will have to change if I cannot access these websites. I have attached screen shots of one particular website on FireFox and Google Chrome. Kind regards Narelle

Whenever I open certain tabs i get a red triangle saying "Not barred from the "Adults" category" and i cannot seem to disable this , I also use uBO

And even when I remove exception is does not work

After many years with (up-to-date) Firefox as my browser, I have enjoyed being automatically signed in to Google. A few days ago, Google started requiring me to sign in for every new session. There is no issue with another person creating an issue. The problem seems to be Firefox will not save cookies and data. In Privacy and Security and in "Clear Data" the "cookies and site data" box is NOT checked since I do not want them deleted. The "cached web content" box IS checked because it can be deleted. When I click on "Clear" the "Clear Data" box disappears. When I open the box again, the "cookies and site data" box is again checked even though I had unchecked. The "cached web content" box is checked which is correct. There is no box labeled "save". My only choices are "cancel" or "delete". I have refreshed Firefox and deleted 3rd party apps. How can I make Firefox remember to save "cookies and data"? I do not want to have to sign in to Google every session.

Latest Version Private Browsing Mode

Hello.

'Autoplay->Block Video and Audio' selected.

2 websites listed, which I did not place there, 'Allow Audio and Video' selected:

1. about:welcome 2. aboutwelcomeprivate welcome

'Removing' them causes them to be automatically 're-appear.'

Suggestion: about:config, .isolateBy.privateBrowsing,' and change 'True' to False.

Changing the 'above value' does not remove the 2 'allowed' websites nor does it stop A and V from playing automatically.

Not possible to Block all Video and Audio Automatically 'or' am I missing an 'obvious' solution?

I recently went to charity websites to make a donation, but it does not go through. I put in credit card information, but the 'donate' button does not respond. I tried more than one credit card.