Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

automatic links to you tube

  • 1 răspuns
  • 3 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de Andrew

I_HATE_IE
I_HATE_IE
more options

i installed v 19, and ever since, I've seen automatic redirect links to you tube whenever I try to login to my gmail account. I called google gmail support and the fellow had me uninstall firefox v. 19 -- and tried to get me to use GOOGLE (spware) CHROME! I said NO #$&*(&$ way!

So, what is the problem here? I don't have a you tube account or a google+ account, yet when I used v19.0, it redirects me to you tube THEN loads gmail. does the v.19.02 fix this?

i installed v 19, and ever since, I've seen automatic redirect links to you tube whenever I try to login to my gmail account. I called google gmail support and the fellow had me uninstall firefox v. 19 -- and tried to get me to use GOOGLE (spware) CHROME! I said NO #$&*(&$ way! So, what is the problem here? I don't have a you tube account or a google+ account, yet when I used v19.0, it redirects me to you tube THEN loads gmail. does the v.19.02 fix this?

Toate răspunsurile (1)

Andrew
Andrew
  • Moderator
more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!