We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

After updating, Firefox will not start so I have to reinstall using 3.0RC1

  • 1 răspuns
  • 3 au această problemă
  • 8 vizualizări
  • Ultimul răspuns de cor-el

jsex
jsex
more options

Every time I try to update Firefox, all goes well with the process until I try to start the updated program. Nothing happens. In Task Manager, no Firefox is shown as running. No response to clicking on either the icon on desktop or firefox.exe in windows explorer. I am running from an older update, 3.0 RC1.

Every time I try to update Firefox, all goes well with the process until I try to start the updated program. Nothing happens. In Task Manager, no Firefox is shown as running. No response to clicking on either the icon on desktop or firefox.exe in windows explorer. I am running from an older update, 3.0 RC1.

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.

Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. Don't remove personal data when uninstalling.

It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall