Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

WidevineCDM crashes on netflix and other streaming sites

  • 4 răspunsuri
  • 0 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de Jarrot

Jarrot
Jarrot
more options

Hello,

Seems this WidevineCdm keeps crashing all the time for me when trying to view Netflix or other streaming sites, guessing it has something to do with DRM?

Crash ID: 48af8e1f-52bb-4129-8cbc-4dba80240321 protector64.dll | <unknown in ntdll.pdb>

Not so savvy with this so any help finding the cause is greatly appreciated.

Best regards

Hello, Seems this WidevineCdm keeps crashing all the time for me when trying to view Netflix or other streaming sites, guessing it has something to do with DRM? Crash ID: 48af8e1f-52bb-4129-8cbc-4dba80240321 protector64.dll | <unknown in ntdll.pdb> Not so savvy with this so any help finding the cause is greatly appreciated. Best regards

Toate răspunsurile (4)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

It looks like Cisco Secure Endpoint is crashing Widevine.

Jarrot
Jarrot Deținătorul întrebării
more options

Thank you for looking at this, so I tried uninstalling Cisco Secure Endpoint and rebooting windows.

But I still experience the same issue.

Crash ID: df1e2ad2-8a8f-4e4f-8aa5-c2d390240321

Any more ideas? Greatly appreciated!

Best regards

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Hmmm, it's still the same DLL impacts Widevine and "Cisco Secure Endpoint" is still mentioned as an antivirus in your last report.

Jarrot
Jarrot Deținătorul întrebării
more options

Hmm, yeah that is strange. I will look to see if I can find out what this is due to. I know we have some device management software through work. Might be coming through that when I added my work account to Windows 11.

Thanks a lot, I can hopefully solve it with this info!

Best regards,