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facebook white screen of death

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can only see blue banner and its non functional? rest of page blank? 2 days now? ive update and checked everything? is it time to stop using mozilla? ie works fine

can only see blue banner and its non functional? rest of page blank? 2 days now? ive update and checked everything? is it time to stop using mozilla? ie works fine

Soluție aleasă

I guess FB is all one big ad now? But seriously, I think the Adblock filters get updated from time to time, so maybe that's something they can or will fine tune.

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Toate răspunsurile (3)

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Among the things you have tried to solve this problem were either of them the following:


When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

"3-bar" menu button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?


In case one of your extensions is involved, could you test the page in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?

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cheers, i had done everything but try safe mode. answer - adblock plus was issue - ill just stop using facebook

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Soluție aleasă

I guess FB is all one big ad now? But seriously, I think the Adblock filters get updated from time to time, so maybe that's something they can or will fine tune.