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I am supposed to be on the esr release program, but today I was automatically updated to beta release 133.0. This is the second time this happened. Thunderbird shows a red screen, and recommends I install the last stable release, 128.5.0esr, which is what I want to do. But the last time, when I tried to go back to a stable release, it then wouldn't let me do that because it says the profile may no longer be compatible. I solved it painfully using timemachine backups of older profiles.

What is the simplest, safest way to downgrade, now that I am in this situation? And why is this happening?

Thanks for your help!

The latest update to Firefox includes a new Review Checker. It is activated by pressing the price tag in the address bar when on a specific product page in Amazon, etc. This price tag does not appear on my laptop when I am on a product page. Is there an activation method I am not using? How do I get the price tag to appear?

What can I do to have Firefox be compatible with my emails. When I open an email for the local newspaper, the news paper is distorted and enlarged 200% and asks me to sign in. Everything was fine until the most recent Firefox update.

I want to remove the recent update which results in Firefox and some of my email links to be incompatible. The newspaper link works on Safari but I do most of my activity on Firefox.

Also, the email link works fine on Google Chrome. But I hate Google Chrome and don't want to use it. I would prefer that the Firefox browser be compatible with sites such as my local newspaper.

Hi,

Since my thunderbird updated two weeks ago I am unable to open attachments properly. They seem to open as a web page not displaying all the information. Also my emails are in large font and not displaying co9rrectly. The interface is also a lot smaller in general.

Can anyone help please to restore to normal settings.

Thanks

I have been unable to complete the update/upgrade of Firefox on my Laptop. Upon starting my computer I have downloaded the upgrade file offered in the opening message. It performs normally right up to the end when it gives a message that something went wrong. It then offers an alternate download and method to upgrade which downloads fine and begins to install. At the end of this install, the install wizard says "finished" however despite the "Launch Firefox" box is checked, it never opens Firefox. For some reason the update is not completing, and now I am having trouble with some Apps opening which I suspect is due to the browser being out of date. I have tried clearing my Cache and Cookies and re-trying but have remained unsuccessful. I really could use some assistance with getting my browser successfully updated. Best Regards, Brian

Hello, I've got the french version of Thunderbird on my laptop. I want to have it now on my smartphone Android. But impossible to find the function "move to mobile" in the parameterss... Please help me !

I just downloaded Thunderbird on my new Mac, asked it to synch with my email and it's done it very imperfectly, missing lots of folders and sub-folders, showing deleted and archived folders (in italics) and so on. It did this on a previous desktop too, where I uninstalled Thunderbird and reinstalled it to try - but failed - to solve the issue. What did I, or it, do wrong and how do I correct it? Thanks / Maurice

on Windows 11, my installation of Thunderbird was only partially successful. I created my own installation path, as permitted by the Thunderbird installation instruction which included a "Local Folders" folder as a placeholder for all of my wife mail folders. But after copying all of her mail folder to C:Program Files\Mozilla Thunderbird\Local Folders - Thunderbird can't find them . The installation app gave no warning of impending doom. Any ideas about what might have gone wrong? I installed Thunderbird several times into slightly different paths - but not the default because I do my own backups and need to know where my files are located. Even though I am the administrator of the system I also got some messages telling me I wasn't an authorized user. Thanks for any tips, ideas or even complete solutions are appreciated. Geoff Tennille

C:Program Files\Mozilla Thunderbird\Local Folders has all my mail folders from my previous computer - but Thunderbird can't find them - Why? I can send and receive e-mail but none of my folders are available

Hi, I'm having issues because I don't seem to have fully migrated from my old version of Firefox to the new one installed by auto update. The two versions are running in parallel causing some major conflicts and incompatibilities, e.g. my open tabs are not showing in the new version (even though I've tried to update my Profile:default), it's not interfacing with my password manager app, links are opening in the new version. I'd be really grateful to know how I can resolve this (please note that I'm not a technically advanced user).

Hello all. :-)

Since the last update, I can SEND email fine(including attachments), but when I OPEN any email, all the items on the screen show up like editable objects, none of the links work, you can't download or otherwise access any attachment, and I am getting a cryptic message in yellow at the bottom of the window.

I tried downgrading to the last version that worked, but then TB would not allow me to import the profile, as the latest version has obviously done something in the profile, to make it incompatible if you downgrade - I just get a message that you can't import the profile, it was created in a newer version of TB......sod off. ;-)

I have attached images of what I am seeing. I have pixelized my email address etc, for privacy.

Can anyone help?

First of all, I love your product. Have used it for many years.On a club computer trying to put it on my computer and it is endless checking passwords. No matter what I try when installing my yahoo in my or my gmail account

It has verified it with both email providers. The provider show the thunderbird is being used as a client. I have tried this with the email password and without no matter what I do I cannot get past this problem. I have windows ten

Im trying to look t messages in a website im a member if. Says my phone and version if firefox need updated. Both have the latest updates but the error msg is still present.

Just updated Firefox to version 132.1 on my iPhone and now all of my tabs are gone. Going to history and trying to restore previous session doesn’t work and my history does not go back far enough to get my previously opened tabs back. Is there anyway to restore them?