Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

When I have a file that is downloading the download arrow on the browser remains greyed out and nothing happens when I click on it.

  • 3 respostas
  • 1 tem este problema
  • 14 visualizações
  • Última resposta por jenbo17

more options

Previously when I would download a file, the download arrow at the top of the browser window would be green and when I clicked on it it would bring up a window showing all of the current or previous downloads that I had not cleared out. Now, the arrow might turn green briefly, but then quickly goes grey, and when I try to click on it, nothing comes up. In order to see the download window, I have to go to the Firefox menu, and click on the word Downloads.

Previously when I would download a file, the download arrow at the top of the browser window would be green and when I clicked on it it would bring up a window showing all of the current or previous downloads that I had not cleared out. Now, the arrow might turn green briefly, but then quickly goes grey, and when I try to click on it, nothing comes up. In order to see the download window, I have to go to the Firefox menu, and click on the word Downloads.

Solução escolhida

If this is specifically when downloading Yahoo mail attachments, some other users have been reporting intermittent problems with those as well.

Ler esta resposta no contexto 👍 2

Todas as respostas (3)

more options

hello jenbo17, please try to reset firefox and see if this can address the issue (this will keep your bookmarks & passwords)...

more options

Solução escolhida

If this is specifically when downloading Yahoo mail attachments, some other users have been reporting intermittent problems with those as well.

more options

Resetting Firefox resolved the problem. Thanks!