Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

I am using FF 13.01 and now cannot access any YouTube videos. I tried deleting cookies, deleting history and installed the new Adobe Flash player.

  • 2 respostas
  • 29 têm este problema
  • 7 visualizações
  • Última resposta por BobCJ

BobCJ
BobCJ
more options

When opening any video on YouTube, I receive the following notice: "An error occurred. Please try again."

I installed FF 13.01 by means of the automatic updater.

Before the update, I was able to access YouTube videos. After the update, I have not.

Before the update, Chrome was the default browser. I changed this to FF. Since then, I have not been able to view videos through FF.

Chrome accesses YouTube videos.

The video showing add-ons within Firefox does work.

Two add-ons are listed: RealPlayer Browser Record Plugin and Skype Click to Call. Both are disabled.

When opening any video on YouTube, I receive the following notice: "An error occurred. Please try again." I installed FF 13.01 by means of the automatic updater. Before the update, I was able to access YouTube videos. After the update, I have not. Before the update, Chrome was the default browser. I changed this to FF. Since then, I have not been able to view videos through FF. Chrome accesses YouTube videos. The video showing add-ons within Firefox does work. Two add-ons are listed: RealPlayer Browser Record Plugin and Skype Click to Call. Both are disabled.

Todas as respostas (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in these articles helps:

BobCJ
BobCJ Proprietário da pergunta
more options

I used the suggestion of un-checking "Enable Web Download & Recording for these installed browsers". This worked.

Thank you.