Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

2 Factor Authentication: Invalid Codes

  • 3 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por cor-el

user3330563
user3330563
more options

I am setting up my account and when I try and get 2FA set up it is not working.

I click the, 'enable' button.

I scan the QR code with my Google Authentication app.

I enter the 6 digits into the appropriate space.

It says that is an invalid code.

Can anyone help?

Bets,

I am setting up my account and when I try and get 2FA set up it is not working. I click the, 'enable' button. I scan the QR code with my Google Authentication app. I enter the 6 digits into the appropriate space. It says that is an invalid code. Can anyone help? Bets,

Solução escolhida

Try a different app like Microsoft or DUO. Let try Google and see what happens.

Ler esta resposta no contexto 👍 0

Todas as respostas (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Solução escolhida

Try a different app like Microsoft or DUO. Let try Google and see what happens.

Modificado por jonzn4SUSE a

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I scanned the QR code in Firefox and then I had to download the recovery code txt file. Then put one of the codes in Firefox and it worked. In the authenticator app it shows my email address with Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that the time and timezone is right on all devices. Using a VPN also might have affect.

You can compare the code from the authenticator app with code generated by a TOTP extension on desktop.