Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

they keyboard shortcuts have somehow been changed so that when i press control it zooms out and when i press shift it goes back to the prior page

  • 2 respostas
  • 2 têm este problema
  • 5 visualizações
  • Última resposta por cor-el

more options

out of nowhere, firefox started zooming out whenever i press ctrl and going to the prior page whenever i press shift. i don't understand how this happened and i can't figure out how to fix it.

out of nowhere, firefox started zooming out whenever i press ctrl and going to the prior page whenever i press shift. i don't understand how this happened and i can't figure out how to fix it.

Todas as respostas (2)

more options

Start Firefox in Safe Mode by holding down the <Shift> (Mac=Options) key, and then starting Firefox. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

This could be a problem with the mouse (there are mouse wheel actions with holding Shift or Ctrl or Alt).

  • Try to press the mouse wheel a few times when this happens.
  • Try to press all the status keys (Shift, Ctrl, Alt) a few times to see if that helps to recover from this.

Maybe try another mouse in case closing and restarting Firefox or rebooting the computer doesn't have affect.