Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Unable to update to the most recent version despite uninstalling Firefox and resinstalling latest version. Help??

  • 2 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de jcroddy

more options

Despite installing the latest version of Firefox, uninstalling it, and reinstalling it again, my computer is not reading the most updated version. Furthermore, when I look at the "About Firefox" dropdown, it says that I am running 7.0.1 and that it is up today--contradicting the information below: 3.5.5. How do I fix this?

Despite installing the latest version of Firefox, uninstalling it, and reinstalling it again, my computer is not reading the most updated version. Furthermore, when I look at the "About Firefox" dropdown, it says that I am running 7.0.1 and that it is up today--contradicting the information below: 3.5.5. How do I fix this?

Todas as respostas (2)

more options

Your UserAgent string in Firefox is probably messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

more options

Thank you for your post. It looks like the problem has been solved.