Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox 4 Crashes while toggling between multiple open profiles (Firefox has stopped working)

  • 2 respostas
  • 106 têm este problema
  • 1 exibição
  • Última resposta de rpertusio

more options

So this problem just started occurring since I upgraded from firefox 3.6.5 to firefox4.

Sometimes I need to have two separate firefox profiles open at the same time. This is accomplished by making a second shortcut to your firefox.exe with the switches -P NewProfileName -no-remote (e.g. "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -P new -no-remote).

With firefox4 the second profile opens fine, but as soon as I select first profile it crashes with the windows error message "Firefox has stopped working." It doesn't send any crash reports to Mozilla, so unfortunately I can't give you any crash IDs (I checked about:crashes and there's no entries for the pertinent dates).

I'm currently using windows vista.

Any help would be very much appreciated.

Thank you in advance!

So this problem just started occurring since I upgraded from firefox 3.6.5 to firefox4. Sometimes I need to have two separate firefox profiles open at the same time. This is accomplished by making a second shortcut to your firefox.exe with the switches -P NewProfileName -no-remote (e.g. "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -P new -no-remote). With firefox4 the second profile opens fine, but as soon as I select first profile it crashes with the windows error message "Firefox has stopped working." It doesn't send any crash reports to Mozilla, so unfortunately I can't give you any crash IDs (I checked about:crashes and there's no entries for the pertinent dates). I'm currently using windows vista. Any help would be very much appreciated. Thank you in advance!

Todas as respostas (2)

more options

Yep. Same thing happens with me. It is the Flash plugin. If you disable it, you'll see it stops crashing. BUT, that's not a 'solution', rather a workaround for now. I tried rolling back to earlier versions of Flash, and it still crashes.

more options

It was fixed! You'll need to either wait for Firefox 4.0.1, or if it is really bugging you, get a pre-release (nightly) version today:

http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla-2.0/

Anything 02 April 2011 or later should work in the above directory.

Here was the bug report that led to the fix of the problem, if interested: https://bugzilla.mozilla.org/show_bug.cgi?id=639885

Crash occurred on Hulu Pogo and Blip (and other sites), but applying the pre-release April 2nd update fixes it.

Good luck!