Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My password and recovery codes are wrong?

  • 1 resposta
  • 0 tem este problema
  • 4 visualizações
  • Última resposta de BenNet1700

more options

I was trying to login onto a new browser, but it said my password was wrong. I tried again a few times and it still said it was wrong. So I tried resetting the password using my recovery code, but it also says my recovery codes are wrong. I have never used my recovery codes on this account, what can I do? I don't want to lose my bookmarks and this account has all my passwords on it. I have the account tied to my google acc, but I don't have that sign in option on my other browser. What can I do?

I was trying to login onto a new browser, but it said my password was wrong. I tried again a few times and it still said it was wrong. So I tried resetting the password using my recovery code, but it also says my recovery codes are wrong. I have never used my recovery codes on this account, what can I do? I don't want to lose my bookmarks and this account has all my passwords on it. I have the account tied to my google acc, but I don't have that sign in option on my other browser. What can I do?

Todas as respostas (1)

more options

Edit: I wanted to add, after numerous attempts I was able to make it past the sign in with the password, but I would be prompted with a 2FA code from my email. When I entered that code it would just say its wrong. I have tried this numerous times.