Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Lost sinc

  • 3 respostas
  • 1 tem este problema
  • 8 visualizações
  • Última resposta de jonzn4SUSE

more options

I forgot my password. When I reset my password, I lost all important data and passwords. I ask you to return the old password to restore synchronization. What should I do I've lost my whole life. I just didn't know about the recovery keys. This has never happened before. Please help.

I forgot my password. When I reset my password, I lost all important data and passwords. I ask you to return the old password to restore synchronization. What should I do I've lost my whole life. I just didn't know about the recovery keys. This has never happened before. Please help.

Todas as respostas (3)

more options

I looked for similar situations and found a solution. Maybe this'll help.

https://support.mozilla.org/en-US/questions/1300003

more options

I am asking how I can cancel password recovery. I remembered my old password. I ask that the data for synchronization be restored.

more options

Yeah, I don't agree with the policy, but when you reset your primary password the saved data is gone.  ;-|

Warning: Resetting your Primary Password will remove all of your saved usernames and passwords.