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Spam folder missing

  • 4 respostas
  • 1 tem este problema
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  • Última resposta de johan.ericstam

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Hi, I don't have a spam folder among "all folders" in my Thunderbird mail program. (Perhaps I deleted it by misstake, but unlikely). I have tried to uninstall the program and install it again, but then all mail and contacts reappear, and still no spam folder. Would be good to have one, to check if some mail gone wrong.

Hi, I don't have a spam folder among "all folders" in my Thunderbird mail program. (Perhaps I deleted it by misstake, but unlikely). I have tried to uninstall the program and install it again, but then all mail and contacts reappear, and still no spam folder. Would be good to have one, to check if some mail gone wrong.

Solução escolhida

Your screenshot is too small to make out anything! Right-click the account > Subscribe. See if the folder is listed and subscribed to.

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Todas as respostas (4)

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Let's see a screenshot of the Folder Pane.

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Hi Stan, thanks for responding. I attach a screenshot. There is no spam folder - in swedish: "Skräppost". On my old computer the Thunderbird had that folder by the trash can, I think. Have a good day!

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Solução escolhida

Your screenshot is too small to make out anything! Right-click the account > Subscribe. See if the folder is listed and subscribed to.

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Your directions helped me, now I got a spam folder! Wishing you pleasant day!