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I forgot my password for Mozilla account and I can't sign in to Firefox Relay
Edição 287847:
Edição 287847 de TyDraniu em
Edição 288732:
Edição 288732 de AliceWyman em
Palavras-chave:
forgot password, relay password, forgot relay, premium pasword
premium pasword
Resumo em resultado de pesquisas:
If you’ve forgotten your Mozilla account password, you can reset it to a new password, then sign in to Firefox Relay with your new password.
If you’ve forgotten your Mozilla account password, you can reset it to a new password, then sign in to Firefox Relay with your new password.
Conteúdo:
If you’ve forgotten your Mozilla account password, reset it to a new password, then sign in to Firefox Relay with your new password.
{note}'''Note:''' You may lose some of your synced browsing information if you reset your password without [[Reset your Mozilla account password with Recovery Keys|recovery keys]]. We will be able to recover your payment information but not your browsing information, bookmarks and logins.{/note}
__TOC__
=Reset your Mozilla account from a desktop or laptop computer=
{warning}Any data you have on the server will be erased when you reset your password (unless you use [[Reset your Mozilla account password with Recovery Keys|recovery keys]]). Your other devices will stop synchronizing unless you update them with the new password.{/warning}
[[Template:ResetMozillaAccount|service=Firefox Relay|serviceURL=[https://relay.firefox.com/accounts/fxa/login/?process=login Firefox Relay login page]]]
=Reset your Mozilla account from an Android device=
#Open the Firefox app.
#Tap the menu button.
#Tap {menu Settings}.
#Tap {menu Sync and save data}.
#The options ''Ready to Scan'' and ''Use email Instead'' will appear. Select {button Use email Instead} to be taken to the ''Sign in'' page.
#Type your Mozilla account email and tap '''Continue'''.
#When you're asked to type your password, tap on '''Forgot password?'''
#Enter the email address associated with your Mozilla account.
#You will receive an email with instructions to reset your password.
#Once you’ve changed your password, sign in to Firefox Relay with your new password.
=Reset your Mozilla account from an iPhone or iPad=
#Open the Firefox app.
#[[Template:iosmenu]]
#Tap {menu Settings}.
#Tap {menu Sign in to Sync}.
#The options ''Ready to Scan'' and ''Use email Instead'' will appear. Select {button Use email Instead} to be taken to the ''Sign in'' page.
#Type your Mozilla account email and tap '''Continue'''.
#When you're asked to type your password, tap on '''Forgot password?'''
#Enter the email address associated with your Mozilla account.
#You will receive an email with instructions to reset your password.
#Once you’ve changed your password, sign in to Firefox Relay with your new password.
=I’m still unable to sign in to Mozilla account=
If you’re unable to sign in, contact us through the '''Contact Us''' form in your Mozilla account dashboard. To learn more, visit [[How do I contact support for Relay Premium?]]
If you’ve forgotten your Mozilla account password, reset it to a new password, then sign in to Firefox Relay with your new password.
{note}'''Note:''' You may lose some of your synced browsing information if you reset your password without [[Reset your Mozilla account password with Recovery Keys|recovery keys]]. We will be able to recover your payment information but not your browsing information, bookmarks and logins.{/note}
__TOC__
=Reset your Mozilla account from a desktop or laptop computer=
{warning}Any data you have on the server will be erased when you reset your password (unless you use [[Reset your Mozilla account password with Recovery Keys|recovery keys]]). Your other devices will stop synchronizing unless you update them with the new password.{/warning}
[[Template:ResetMozillaAccount|service=Firefox Relay|serviceURL=[https://relay.firefox.com/accounts/fxa/login/?process=login Firefox Relay login page]]]
=Reset your Mozilla account from an Android device=
#Open the Firefox app.
#Tap the menu button.
#Tap {menu Settings}.
#Tap {menu Sync and save data}.
#The options ''Ready to Scan'' and ''Use email Instead'' will appear. Select {button Use email Instead} to be taken to the ''Sign in'' page.
#Type your Mozilla account email and tap '''Continue'''.
#When you're asked to type your password, tap on '''Forgot password?'''
#Enter the email address associated with your Mozilla account.
#You will receive an email with instructions to reset your password.
#Once you’ve changed your password, sign in to Firefox Relay with your new password.
=Reset your Mozilla account from an iPhone or iPad=
#Open the Firefox app.
#[[Template:iosmenu]]
#Tap {menu Settings}.
#Tap {menu Sign in to Sync}.
#The options ''Ready to Scan'' and ''Use email Instead'' will appear. Select {button Use email Instead} to be taken to the ''Sign in'' page.
#Type your Mozilla account email and tap '''Continue'''.
#When you're asked to type your password, tap on '''Forgot password?'''
#Enter the email address associated with your Mozilla account.
#You will receive an email with instructions to reset your password.
#Once you’ve changed your password, sign in to Firefox Relay with your new password.
=I’m still unable to sign in to Mozilla account=
If you’re unable to sign in, contact us through the '''Contact Us''' form in your Mozilla account dashboard. To learn more, visit [[How do I contact support for Relay Premium?]]
=Related content=
*[[How to change or reset your Mozilla account password]]