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FIrefox repeatedly crashes at startup or just after opening a webpage

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Firefox repeatedly crashes on startup or just after opening a new page, I've tried downgrading my browser to FF 18 & the problem still occurs. Firefox won't even run properly in safe mode. I have included the latest crash report: bp-d8715a6c-6208-4420-8df4-cae752130307

Firefox repeatedly crashes on startup or just after opening a new page, I've tried downgrading my browser to FF 18 & the problem still occurs. Firefox won't even run properly in safe mode. I have included the latest crash report: bp-d8715a6c-6208-4420-8df4-cae752130307

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Could you try two experiments:

  • Start up Firefox with a blank page. Start > Run then paste this and press Enter:
firefox.exe -url about:blank
  • Start up in the Profile Manager and create a new profile. Start > Run then paste this and press Enter:
firefox.exe -P

Do either let you run Firefox more normally?

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Thank you jscher, the second option worked and it ran fine, cheers for your help.

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Hi Spirax, if your new profile works after a restart or two, you may want to start back up in your old profile and use the Reset feature. This is a lot easier than manually copying data to your new profile, although that is another option.

Some reading for you: