Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Does the Norton tool bar work in 7.0.1

  • 9 svar
  • 100 har dette problemet
  • 2 views
  • Siste svar av BoolySpark

more options

I have Norton 360 V.5.1.0.29 (current) and the last update Firefox wanted to download it showed it would be dissabled again? Will it be dissabled if I allow upgrade 7.0.1 to install? If so when will it be fixed?

I have Norton 360 V.5.1.0.29 (current) and the last update Firefox wanted to download it showed it would be dissabled again? Will it be dissabled if I allow upgrade 7.0.1 to install? If so when will it be fixed?

All Replies (9)

more options

Valgt løsning

more options

Thank you for your very quick repsonce! I should now allow Firefox to update and then let Norton to get the patch? Is this the correct procedure. Thanks again.

more options

Be careful. The patch works with FF 7.0 but apparently not with 7.01 which is the latest FF update. Check other forums. FF users are complaining they lost Norton Identity Safe after upgrading.

more options

If Norton did that patch correctly, it should be compatible with all 7.0.* versions - not just 7.0 .

Another way is to do a Norton Live Update from the System Tray icon, also once Firefox 7.0.1 or 7.0 is installed.

more options

Ok guys, Baaad!!! News?.... I let Firefox update and seemed all went well... After the update I closed Firefox and made sure it left the windows task list. Sometimes would take several minutes before it actually closed? (Have had no other problems with the system as far as viruses/spyware etc. reported or noted through performance of the machine) I then went to the Norton 360 main menu and selected the Live update option and let it do its thing... all appeared well... I then went to Firefox and started it and the browser window opened in tile mode (where the browser window was supposed to be ( Last location closed on the screen), started loading and even before the Favorites pane displayed it disappeared off the screen and only left the Firefox icon in the taskbar for the empty browser window? (did not load my GOOGLE default location or Favorites Pane), after clicking on the icon still not visible on the desktop, right click on the icon and restore window it then reappeared as full screen window, at that time I picked the downsize tab and it left the desktop again? As it didn't load I right clicked and Exit. Waited to be sure it left the Task Manager and tried to start it again, same results? I figured I may as well restart the system just to clear up any leftovers form memory or whatever and after that I started Firefox and it came up (loading all Default start page, Favorites including my Norton tool bar) as a full size window on the desktop picked the restore down button and repositioned the browser window to the place I had it originally (Upper Left of the Desktop). Closed the Browser window via File, Exit. Restarted Firefox and it loaded normally. Since then it has crashed 2 times (3 including the first) the same problem each time. Accept each time my system kept running slower and slower and can hear the hard drive beating its self to death? I closed everything and went to Windows Explorer to check around and after right clicking on my C: drive and properties.... the Hard drive was full?.. Only 2gb left of my 60gb Partition as before (last time I went through and checked it I had more than 1/4 of free space on it (aprox. 17-20gb). Immediately went through a disk cleanup (took hours to read and complete) to gain some space to operate with, started poking around and found just in my (C:\Documents and Settings\<<MY PERSONAL USER NAME>>\Application Data\Mozilla\Firefox\Crash Reports\pending) directory, alone there was 407,390 files = 4.51 GB (4,851,506,964 bytes) files are all .ext, .dmp, all dated and time stamped coinciding with the update and Firefox Re-Starts? what happened here? I'm not sure but if I keep looking I'll probably find the rest of the space around clogged up with this issue?.... Now What am I to do to resolve this problem?... any thoughts? I cant afford to open Firefox again or I might kill my system or the OS?... Any one know if I can just erase these and or any others there might be now? Options/Solutions would be greatly appreciated. Or should I just Un-Install Firefox and start fresh? Thank you in advance for any help on this.

more options

Ok... I guess we don't have an answer for this one? I'm now forced to do a system restore now, I have tried to fix it but from what I can tell is that somewhere in the process my system picked up a bug? And ever since the crash files were written, I’ve been fighting a losing battle,

Now I fall back and punt.

I’ll try to let you know when I can,

more options

Still no reply on this one? Really not enjoying the outcome of this upgrade? Anything/Anyone here seem this may be remotely coincidental to the upgrade issues I’m experiencing, Any help still would be appreciated here?

Well so much for a bug, It appears that my OS is corrupt? It keeps pounding the HD now while any web browser window is open?...

Thoughts/Opinions/Anything?

Or does this problem not apply to this forum?

I’m on my own?

more options

sorry but the norton toolbar does not show up. my norton 360 is up to date and i have firefox version 7.0.1. does it matter that i had to reformat my computer and i downloaded the new version instead of just updating

more options

After 3 hours of online work, and one escalation with Norton Chat, my Firefox 7.0.1 does now have the Norton Tool Bar and Identity Protection. Apparently the problem was with N360-ESD-18-6-0-29-EN.exe which is the Norton 360 download.

You may be able to find N360-ESD-18-6-0-29-EN.exe in your download files or, as in my case, should start with a new download to reinstall.

Norton 360 was uninstalled and then reinstalled with the new download. After a lengthy uninstall, download and Live Update process I had to restart. Then, I had to Run Live Update and restart at least three times to finally get the Norton Tool Bar.

Note: Live Update will tell you to restart each time it is necessary.

At least, in my case, this indicates that I may never have gotten up dated without going through this process.

My thanks to Norton chat support and their efforts in resolving this. It should not have been this complicated but they worked with what they had and got it done.

Endret av BoolySpark