Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

The icon for Norton Identity Safe has disappeared and I can't figure out how to get it back on my toolbar.

  • 1 svar
  • 100 har dette problemet
  • 17 views
  • Siste svar av TonyE

ABQlady
ABQlady
more options

I use Norton which has a feature called "Identity Safe." In the old version of Mozilla, the icon for this feature was available on my toolbar. Now that I have converted to the latest version of Firefox, the icon has disappeared and I cannot figure out to get it back. I can still activate the Identity Safe by opening Norton, but I want to restore the shortcut.

I use Norton which has a feature called "Identity Safe." In the old version of Mozilla, the icon for this feature was available on my toolbar. Now that I have converted to the latest version of Firefox, the icon has disappeared and I cannot figure out to get it back. I can still activate the Identity Safe by opening Norton, but I want to restore the shortcut.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

Symantec have made an update for their add-ons to work in Firefox 4, but they only listed them as compatible with Firefox 4.0, they need to update them to let them work in Firefox 4.0.1, they have indicated this will be happening soon. For details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808