Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Message Reply not saved in Sent folder

  • 4 svar
  • 0 har dette problemet
  • 6 views
  • Siste svar av FH040

more options

I am using the latest version of Thunderbird on a Windows computer. I have no Thunderbird extensions and am using all of the default settings.

When I create and send a message it is saved in the Sent folder, but when I reply to a message it is not saved in the Sent Folder, although the message does actually get sent. There are no error messages.

I have tried re-installing Thunderbird, compacting each folder, repairing each folder, and turning off my security software, all to no avail.

I tried researching the issue but could not find anything that would pertain to this problem.

I would appreciate any technical support you can provide.

Thank you.

I am using the latest version of Thunderbird on a Windows computer. I have no Thunderbird extensions and am using all of the default settings. When I create and send a message it is saved in the Sent folder, but when I reply to a message it is not saved in the Sent Folder, although the message does actually get sent. There are no error messages. I have tried re-installing Thunderbird, compacting each folder, repairing each folder, and turning off my security software, all to no avail. I tried researching the issue but could not find anything that would pertain to this problem. I would appreciate any technical support you can provide. Thank you.

Endret av FH040

Valgt løsning

Deleting all of the files in the Sent folder appears to have fixed the problem.

Les dette svaret i sammenhengen 👍 0

All Replies (4)

more options

Just a possibility: check the copies&folder setting to see if you have the box ticked to save replies in other than the sent folder.

more options

Thanks for your prompt reply.

No, that box remains unchecked.

Could it be a profile issue?

more options

When I send a message reply the number of items in the Sent folder is incremented by one but there is no new entry in that folder.

more options

Valgt løsning

Deleting all of the files in the Sent folder appears to have fixed the problem.