Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

firefox opens new tabs while using facebook or other sites all by itself,

  • 4 antwoorden
  • 3 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Bysel

Bysel
Bysel
more options

When I am looking at my facebook or playing a game there, firefox closes the facebook and opens new tabs all by itselff. often even with my email (outlook) and more than 1 tab, but mostly more times a new tab. Its very irritating and I can't get rid of it. (sorry for spelling, I'm dutch)

When I am looking at my facebook or playing a game there, firefox closes the facebook and opens new tabs all by itselff. often even with my email (outlook) and more than 1 tab, but mostly more times a new tab. Its very irritating and I can't get rid of it. (sorry for spelling, I'm dutch)

Alle antwoorden (4)

SHASHANK ROY
SHASHANK ROY
more options

Hello bisel,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Bysel
Bysel Vraageigenaar
more options

Hello shashankrai I already tried that a few times, but firefox still opens by itself new tabs and closes the tab I am working on. So I'm sorry, that didn't solve my problem. Hope you have an other sollution for me. grtz Bysel

iamjayakumars
iamjayakumars
more options

I think it crashes.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.

    aboutcrashes.png
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Bysel
Bysel Vraageigenaar
more options

611639cd-4cb1-485d-843d-d51fb23c3859 2-6-2013 10:17 3e89e5c3-27b2-480f-bf84-e8b5a819aea5 9-12-2012 15:01 10a7775b-776a-4e25-a1dc-69edaf2c4b74 9-12-2012 15:01 6919b967-ab81-40d8-94ba-d5bdec00b0ba 5-12-2012 22:49 ef162ea7-2ed7-4256-b8cf-f6163d57fd0e 1-12-2012 0:54

these are the 5 you asked for, but I don't think its a crash. for me it is impossible to do anything in firefox now, mostly facebook. It closes the game I'm playing and opens new tabs and my email by itself. emptyd cookies and resets...didn't help at all. please help