Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

yahoo states that I cannot utilize email chat or messenger unless I have Firefox 8. How can I get Firefox 8? I downloaded 9 and now can't chat with friends and family in Yahoo...**sigh**

  • 1 antwoord
  • 1 heeft dit probleem
  • 11 weergaven
  • Laatste antwoord van Matt_G

TGordineer
TGordineer
more options

yahoo states that I cannot utilize email chat or messenger unless I have Firefox 8. How can I get Firefox 8? I downloaded 9 and now can't chat with friends and family in Yahoo...**sigh**

yahoo states that I cannot utilize email chat or messenger unless I have Firefox 8. How can I get Firefox 8? I downloaded 9 and now can't chat with friends and family in Yahoo...**sigh**

Alle antwoorden (1)

Matt_G
Matt_G
more options

Hi Tgordineer,

This sounds like a known issue reported here:

https://bugzilla.mozilla.org/show_bug.cgi?id=713014

There was a workaround posted, but I've not tested it myself. Here are the steps.

  1. Go into Yahoo Messenger Options - Change the Window in the dropdown to Tab and press OK.
  2. Then go back and switch it to small window and press OK.

Once the bug is officially resolved, you could try running a Nightly or Aurora build to use the fix early.

Hopefully this helps!