Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

avg allow for safe disables firefox links

KeyGroupGJ
KeyGroupGJ
more options

For almost a year, I've been using avg and firefox together, and when I try to download a file I get a "allow for all" "allow for safe" "cancel" option popup. I've always clicked on the allow for safe option. There's a separate box that says "always use this option", and I finally clicked on it. Now I have no access to any of my websites from firefox. I can still get to them by IE, so it's a problem with either firefox or AVG. I've left a question on the AVG website, and I'll do the same here. All I want to do is find that popup and uncheck the "always use this option" box, to see if that will get me back to where I can use my firefox links. Any ideas? BTW, I'm sending this from another computer, because the one with the problem can't access the mozilla site.

For almost a year, I've been using avg and firefox together, and when I try to download a file I get a "allow for all" "allow for safe" "cancel" option popup. I've always clicked on the allow for safe option. There's a separate box that says "always use this option", and I finally clicked on it. Now I have no access to any of my websites from firefox. I can still get to them by IE, so it's a problem with either firefox or AVG. I've left a question on the AVG website, and I'll do the same here. All I want to do is find that popup and uncheck the "always use this option" box, to see if that will get me back to where I can use my firefox links. Any ideas? BTW, I'm sending this from another computer, because the one with the problem can't access the mozilla site.

Alle antwoorden (1)

David McRitchie
David McRitchie
more options

Surprised you got anything done in the last two years with "AVG Safe" extension active. It has been a problem even in Firefox 2, and it caught the most people when upgrading to Firefox 3. It still continues to work for some people as each time there is an upgrade to Firefox more people get caught, or in the case of some, extensions that they had disabled become reenabled.

I am on the same version of Windows a you Windows 7 Home Premium and also on Firefox 5.0, it caused me problems in Firefox 2, did not want it and finally followed directions seen in Problematic Extensions linking to Grisoft's site to reinstall AVG Free without the Link Scanner, so I wouldn't have to disable it in every new Firefox profile. The pay for version of AVG allows you to disable Link Scanner as an option, but you appear to have been are using the Link Scanner up until now.