Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Emails are automatically marked as read when received

  • 2 antwoorden
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van artonus1

artonus1
artonus1
more options

Hi Recently I have spotted a problem that every email that comes to my mailbox is automatically marked as read without opening or previewing it. The Preview panel is closed. I have tried changing the passwords to the mailbox to eliminate the possibility of other email clients marking it as read. Clicking the "Properties" on the mail folder and pressing the "Repair Folder" (marked on the attached screen) button does solve the problem and received emails are correctly marked as "Unread". But the problem continues with every new message received. The program works correctly in the troubleshooting mode. What can be a possible cause of this issue?

Hi Recently I have spotted a problem that every email that comes to my mailbox is automatically marked as read without opening or previewing it. The Preview panel is closed. I have tried changing the passwords to the mailbox to eliminate the possibility of other email clients marking it as read. Clicking the "Properties" on the mail folder and pressing the "Repair Folder" (marked on the attached screen) button does solve the problem and received emails are correctly marked as "Unread". But the problem continues with every new message received. The program works correctly in the troubleshooting mode. What can be a possible cause of this issue?
Gekoppelde schermafbeeldingen

Gekozen oplossing

Using Bitdefender?

https://support.mozilla.org/en-US/questions/1346960

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Gekozen oplossing

Using Bitdefender?

https://support.mozilla.org/en-US/questions/1346960

artonus1
artonus1 Vraageigenaar
more options

Yes, that's it! Haven't even thought that bitdefender could install this extension by itself.. Thank you!