Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Extension not working properly anymore

more options

Updated FF 55.0.3 to 56.0.0. Upon doing so an extension I use no longer functions properly. This only happens on 1 website, https://www.facebook.com/. Both versions of FF 56.0.0 and 56.0.1 do not let me fill in the login fields using Dashlane, which is a password manager. If I switch back to FF 55.0.3, then the issue is resolved. I have tried reinstalling the extension with no success. Dashlane works without issue in other websites I use it on.

Updated FF 55.0.3 to 56.0.0. Upon doing so an extension I use no longer functions properly. This only happens on 1 website, https://www.facebook.com/. Both versions of FF 56.0.0 and 56.0.1 do not let me fill in the login fields using Dashlane, which is a password manager. If I switch back to FF 55.0.3, then the issue is resolved. I have tried reinstalling the extension with no success. Dashlane works without issue in other websites I use it on.

Bewerkt door ldb55066 op

Alle antwoorden (4)

more options

Do you know whether it is the latest version of Dashlane? Firefox 56 has been out for a few weeks so...

Could you submit the problem to Dashlane to see whether it is a known issue or has a confirmed solution/workaround?

https://support.dashlane.com/hc/en-us/requests/new

more options

I submitted reports to Dashlane and Facebook. A friend of mine also uses Dashlane, but he uses Chrome as his browser and has no issues. It seems strange to me that it works fine with FF 55, but not FF 56. Dashlane was last updated on 10/18/2017. This issue started when I updated F to version 56. I mentioned this in an earlier post. Reinstalling the extension and running Fasterfox does not help it anymore.

more options

Appears to have been corrected. I believe Dashlane modified their plugin. Not sure what they did, but works for now.

more options

Thank you for the update!