Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

After copying my emails to a Gmail account I have lost the attachment from the emails

jsdamas
jsdamas
more options

I have two accounts configured in Thunderbird. One of them isn't for a Gmail account and the other one is for a Gmail account. I've just made a backup of my emails from the first to the Gmail account. I have followed the guide help step by step. When the process has finished I had all my messeges in the Gmail account and I could read any of them, but the attachments were lost. So, I have made the copy again putting the emails in their original folder. After that, I can read the emails and I have access to the attachments.

I've repeat this process two or three times and it happens in the same way. So, how can I make this copy (backup) without losing the attachments?

Thanks.

I have two accounts configured in Thunderbird. One of them isn't for a Gmail account and the other one is for a Gmail account. I've just made a backup of my emails from the first to the Gmail account. I have followed the guide help step by step. When the process has finished I had all my messeges in the Gmail account and I could read any of them, but the attachments were lost. So, I have made the copy again putting the emails in their original folder. After that, I can read the emails and I have access to the attachments. I've repeat this process two or three times and it happens in the same way. So, how can I make this copy (backup) without losing the attachments? Thanks.

Alle antwoorden (1)

Tailer Giacometti
Tailer Giacometti
more options

This forum is in Spanish, try using the Mozilla Help forum in your language: https://support.mozilla.org/en-US/questions/