Unable to connect (2024)

This past week or two I suddenly have started having trouble connecting to anything connected with Mozilla as well as a few other websites. I didn't notice until I receiv… (read more)

This past week or two I suddenly have started having trouble connecting to anything connected with Mozilla as well as a few other websites. I didn't notice until I received a notice about a recent Firefox update but Firefox wouldn't update. I ended up uninstalling and reinstalling Firefox and now in addition to that and loosing all my saved themes, add ons, bookmarks, passwords, etc. I can not even add on anything such as ad blockers for example. I am not sure what changed or maybe I made a minor change and forgotten about it but it's very frustrating. I have gone on here searching and trying suggestions using a chrome because I can't do much on Firefox now but I've gotten nowhere. Please Help!

Asked by Charyl 4 days ago

Desktop icons for PDF files are small if defailt PDF reader is Firefox

Hello, When I set the default app for my PDF files to Firefox in Windows 11 Pro, the PDF files I put on my desktop are mostly empty space except for a tiny Firefox logo. … (read more)

Hello, When I set the default app for my PDF files to Firefox in Windows 11 Pro, the PDF files I put on my desktop are mostly empty space except for a tiny Firefox logo. Other file icons on the desktop are full-sized and easy to see. Is there a way to make these Firefox/PDF icons full-sized, other than selecting a different default app for PDF files? Screenshot example attached. Thanks! Dave


Microsoft Surface Pro 8 x64 computer Microsoft Windows 11 Pro OS 10.0.22631 Build 22631 (purchased) Browsers: Firefox (main) 132.0.2 (64-bit) Google Chrome Microsoft Edge (not used often) I try to keep all updates and patches applied. No hacks or jailbreaks.

Asked by OneDave 4 days ago

Проблемы с синхронизацией

Совершил переустановку Win10. Установил Firefox, вошёл в аккаунт, но ничего не синхронизировалось, как раньше. Сейчас у меня пропали все закладки, пароли и так далее. На … (read more)

Совершил переустановку Win10. Установил Firefox, вошёл в аккаунт, но ничего не синхронизировалось, как раньше. Сейчас у меня пропали все закладки, пароли и так далее. На кнопку ручной синхронизации нажимал, Firefox переустанавливал.

Asked by qwerty aerty 4 days ago

Firefox not rotating camera when laptop is in tent mode

Hi, I am disabled and in a wheelchair. I have a Dell Inspiron 7591 2-in-1 laptop as a communication device to speak. Since my hands don't work, I have to use head switc… (read more)

Hi,

I am disabled and in a wheelchair. I have a Dell Inspiron 7591 2-in-1 laptop as a communication device to speak. Since my hands don't work, I have to use head switches in order to operate my device. I downloaded and installed the latest version Firefox (version 132.0.2 (64-bit)) via Microsoft Store on my laptop running Windows 10 Home. I have a Jabber/XMPP account to communicate with my family members and friends. In order to mount my laptop to my wheelchair, my laptop has to be in tent mode (upside down, but my screen automatically rotates to the proper orientation.) When I go to mov.im in the Firefox browser and video call someone, I appear upside-down on their end. I also visited https://webcamtests.com/ in Firefox and I appeared upside-down on my screen. However when I use other programs (eg: the camera app in Windows, Google Chrome, etc.), it recognizes my laptop is in tent mode so those programs automatically adjust my camera orientation. I would like my Firefox browser to recognize that my laptop is in tent mode and automatically rotate my camera to the proper orientation. Is this possible? If not, I would like to make this a feature request please?

Thank you

Asked by speedygonzales99 4 days ago

Firefox forcing me to double click everything.

once in a while firefox forces me to double click everything. This does not apply to the top of the window: tabs, URL bar, bookmarks toolbar, extensions all work fine. Bu… (read more)

once in a while firefox forces me to double click everything. This does not apply to the top of the window: tabs, URL bar, bookmarks toolbar, extensions all work fine. But everything in the webpage requires a double click. This includes selecting text. A restart makes it go away.

The only extensions I had in use when this happened were uBlock origin, proton pass, and SponsorBlock. Switching into troubleshoot mode fixed it, but after switching back into normal mode it was still fixed, so I can't say that the extensions cause the issue.

I would have just commented on [this related thread](https://support.mozilla.org/en-US/questions/1038784), but it's archived. I never understood the point of archiving a thread. From now until the end of time when people find that thread when googling their issue, there's no way to give them new information. At least in a github issue it can still include a link to other threads that have mentioned it.

I am running firefox 132.0.2 (aarch64) on macos 15.0 (24A335).

Asked by simonleary 4 days ago

Last reply by simonleary 4 days ago

Application error: a client-side exception has occurred (see the browser console for more information).

I am trying to read the Wall Street Journal online, but I receive the subject message. Not a problem with other browsers. I need a relatively easy fix to continue with … (read more)

I am trying to read the Wall Street Journal online, but I receive the subject message. Not a problem with other browsers. I need a relatively easy fix to continue with Firefox as I am not a sophisticated trouble shooter

Asked by apt20e76 4 days ago

Form autofill not working on site

Have a service ticket website we use (EasyVista) that should be form populating previous entries however this is not happening in FireFox. Doing this on Chrome works prop… (read more)

Have a service ticket website we use (EasyVista) that should be form populating previous entries however this is not happening in FireFox. Doing this on Chrome works properly. I've included screenshots showing both.

Autofill is properly set. Below is all config entries that have "autofill" in their name:

browser.urlbar.autoFill true browser.urlbar.autoFill.adaptiveHistory.enabled false browser.urlbar.autoFill.adaptiveHistory.minCharsThreshold 0 dom.forms.autocomplete.formautofill true extensions.formautofill.addresses.capture.enabled true extensions.formautofill.addresses.enabled true extensions.formautofill.addresses.experiments.enabled false extensions.formautofill.addresses.ignoreAutocompleteOff true extensions.formautofill.addresses.supported detect extensions.formautofill.addresses.supportedCountries US,CA,FR,DE extensions.formautofill.available detect extensions.formautofill.creditCards.enabled true extensions.formautofill.creditCards.heuristics.fathom.confidenceThreshold 0.5 extensions.formautofill.creditCards.heuristics.fathom.highConfidenceThreshold 0.95 extensions.formautofill.creditCards.heuristics.fathom.testConfidence 0 extensions.formautofill.creditCards.heuristics.fathom.types cc-number,cc-name extensions.formautofill.creditCards.heuristics.mode 2 extensions.formautofill.creditCards.ignoreAutocompleteOff true extensions.formautofill.creditCards.reauth.optout MDIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECHIvPwk4C9zyBAj7rcwgHE0r7g== extensions.formautofill.creditCards.supported detect extensions.formautofill.creditCards.supportedCountries US,CA,GB,FR,DE,IT,ES,AT,BE,PL extensions.formautofill.heuristics.autofillSameOriginWithTop true extensions.formautofill.heuristics.captureOnFormRemoval true extensions.formautofill.heuristics.captureOnPageNavigation true extensions.formautofill.loglevel Warn extensions.formautofill.supportRTL false services.sync.prefs.sync.signon.autofillForms true signon.autofillForms true signon.autofillForms.autocompleteOff true signon.autofillForms.http false

Asked by DGDomtar 4 days ago

Last reply by DGDomtar 4 days ago

Account disconnected

The pie in the upper ribbon in Firefox browser indicates that my account is disconnected. I've repeatedly tried to sign in and then input the verification code and but I … (read more)

The pie in the upper ribbon in Firefox browser indicates that my account is disconnected. I've repeatedly tried to sign in and then input the verification code and but I keep getting this message:

Bad Request Something went wrong. Please close this tab and try again.

Couldn't find anything in the community forum. On this support page, I appear to be logged in. I am confused.

Thank you.

Asked by Chapman & Associates 4 days ago

Secure - https proxy configurations on Firefox ...possible ?

There is a (new) Secure SSL forward proxy in my corporate. It requires a client to perform: TCP handshake + TLS handshake + followed by http CONNECT request Now this wo… (read more)

There is a (new) Secure SSL forward proxy in my corporate. It requires a client to perform: TCP handshake + TLS handshake + followed by http CONNECT request

Now this works fine when we simulate proxy connection using curl, for instance:

  1. curl --head -v -ik --proxy https://proxy.mydomain.com:8443 https://www.google.com/

However when setting up FF for proxy configuration, and adding proxy details under HTTPS Proxy, cant connect via that proxy. Looking at network dump we do see that FF is doing: TCP handshake + straight away sends http CONNECT request - and its missing to initiate TLS handshake....

Is there anyway at all to configure FF to connect via secure SSL proxy ?

Asked by gazda2025 4 days ago

When I click on edit in WordPress to edit a post on my website, all I get is

When I click on edit in WordPress to edit a post on my website, all I get is a white page. It works fine on Chrome, thank God, so I can keep it going. It worked fine 2 … (read more)

When I click on edit in WordPress to edit a post on my website, all I get is a white page. It works fine on Chrome, thank God, so I can keep it going. It worked fine 2 weeks ago.

Asked by Day Boswell 4 days ago

Autofill Phone Number Remove +1

How do I stop the autofill/saved addresses from adding +1 to my phone number? I constantly have to remove it from data fields on websites because they expect only "555-55… (read more)

How do I stop the autofill/saved addresses from adding +1 to my phone number? I constantly have to remove it from data fields on websites because they expect only "555-555-5555".

Asked by Tracey DeVader 4 days ago

Last reply by Tracey DeVader 4 days ago

Can't login to Instacart. Enter user ID and nothing happens. Site does not ask for password.

There appears to be an issue regarding login to Instacart. I contacted Instacart and reported that clearing my history did not resolve the issue. Chrome allows the logi… (read more)

There appears to be an issue regarding login to Instacart. I contacted Instacart and reported that clearing my history did not resolve the issue. Chrome allows the login. Please try to resolve this issue. Thanks. Rich

Asked by r_granata 4 days ago

Password Dialog box

The master password dialog box won't go away. It does not recognize any of my previous pwd. Also using the Recovery Key to create a new pwd does not make the dialog box g… (read more)

The master password dialog box won't go away. It does not recognize any of my previous pwd. Also using the Recovery Key to create a new pwd does not make the dialog box go away. Should I move all my data to a different browser? What about move FF to an earlier version?

BTW this is occurring on my iOS 12.7.6 Petra

Asked by petrahof 4 days ago

Some Sync Question / Passwords and Bookmarks

Hi, So I reinstall my PC. As I remember, I never before do anything with passwords and bookmarks. Maybe I am wrong, but I was think about to this is all on my Mozilla A… (read more)

Hi,

So I reinstall my PC. As I remember, I never before do anything with passwords and bookmarks. Maybe I am wrong, but I was think about to this is all on my Mozilla Account. Now when I look, its probably not. So for my "luck" I have all passwords and bookmarks and history on my smartphone but I have one crazy problem. When I try to login on my mozilla account none of passwords I know doesn't work, so I change password and now when I log in my account with new password doesn't sync anything from my smartphone, but my smartphone also won't sync anything because of changed password. If I log out from my smartphone and log in again with new password, do I lost all settings, passwords, bookmarks and other stuff?

Asked by ssaajjkkoo 4 days ago

Firefox performance issue

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having di… (read more)

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having difficulty performing tasks and pages That I used to be able to do on Chrome with no difficulty.

When I open multiple tabs at once the tabs freeze up when trying to load and already opened tabs freeze and anything streaming also freeze. It takes tons of time to load multiple tabs and even sometimes single tabs depending on the website. This never happened with Chrome and I understand Firefox is not as refined as Chrome and is far younger than Chrome is but I feel like it shouldn't be this bad. Is there any settings maybe or maybe settings/preferences in the config area area that might help with faster performance and increased multitasking ability in the Firefox browser?

I have tried

1. Updating Firefox - I am running the most up to date version 2. Updating Graphics Drivers- I am running the most up to date drivers(Updated yesterday 11/17/2024 3. Deleting Cache/History/Logs 4. removed or disables unneeded extensions that I don't use every day and only activate when I need them.

None of this has worked to increase performance.

P.S. I would also like to fix the problem where firefox is using too much RAM if possible.

Asked by Wolfe Andedare 5 days ago

I cannot get the Pocket symbol to address bar

Today I have installed Pocket on one of my Windows PCs in the Firefox browser. I got the symbol on the address bar and it works. Now I want to install Pocket on another P… (read more)

Today I have installed Pocket on one of my Windows PCs in the Firefox browser. I got the symbol on the address bar and it works. Now I want to install Pocket on another PC, but I don't get the symbol. Without symbol I cannot use it. I can login to Pocket on the second PC and open saved URLs, but I cannot add Websites to my Pocket account. How do I get the symbol?

Asked by Ermke 5 days ago

Log on to EBay issue

Hi, this AM South Australia time, Firefox did an update again. Later I needed to sign onto Ebay, which required a Capcha verification. After several attempts failed. EBay… (read more)

Hi, this AM South Australia time, Firefox did an update again. Later I needed to sign onto Ebay, which required a Capcha verification. After several attempts failed. EBay's solution was to use a different browser. Edge worked fine. What has happened?

Asked by seecam42 1 week ago

Last reply by seecam42 5 days ago

Removing Firefox's default Search Shortcut Keywords

I would like to be able to remove Firefox's default search shortcut keywords for a site while still being able to use my own shortcut for that site. For example, if I wou… (read more)

I would like to be able to remove Firefox's default search shortcut keywords for a site while still being able to use my own shortcut for that site. For example, if I would like to set wikipedia.org to only "@wi", it will automatically be set to "@wi, @wikipedia". I can remove wikipedia as a search engine, but then I'm not able to set my own keyword. Is there a way to do this? Thanks in advance.

Asked by Sean Pellicciarini 5 days ago