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I can't get addons to install even when they are compatible with Firefox Quantum

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My problem is what's in the title. I've tried it with my antivirus turned off, and I've tried clearing my cache and history and restarting ff. currently running version 59.0.2 64-bit. Picture for an example.

My problem is what's in the title. I've tried it with my antivirus turned off, and I've tried clearing my cache and history and restarting ff. currently running version 59.0.2 64-bit. Picture for an example.

Penyelesaian terpilih

I actually got them to install by using a vpn. That was one of the solutions on that community link above. thanks all :3

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All Replies (7)

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Please explain the problem in detail. What happens? Error messages?

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This is the error. The only other one that i tried outside of Mozilla was Honey and I got the same message

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Try this; Open the add-ons web page. Place your mouse over the 'Add To Firefox' button, right-click and select Save Link As

If you need more help, post your question in the add-ons forum; https://discourse.mozilla-community.org/c/add-ons

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This is the error i get when i do that

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The add-on Facebook Video Dowload uses a third party site and has no support site or any way to contact the developer(s).

Maybe you could give this one a try instead :

https://addons.mozilla.org/en-US/firefox/addon/facebook-video-downloader-hd/

As for 'Honey' - maybe give it another try, and if it still won't work, you could try their Support Email (under 'More information') :

https://addons.mozilla.org/en-US/firefox/addon/honey/

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Penyelesaian Terpilih

I actually got them to install by using a vpn. That was one of the solutions on that community link above. thanks all :3