Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashing on HTC One M8 with Android 5

  • 3 balasan
  • 10 ada masalah ini
  • 7 paparan
  • Balasan terakhir oleh philipp

more options

Installed Android 5 last night on my M8 from Verizon and while the install went fine, when I tried to launch Firefox this morning it crashed right after launch. I removed the app, thinking maybe it was a config issue with the browser or a sync problem and a new install still crashed. I tried Firefox beta and that crashed as well. My phone is NOT rooted and I haven't had an issue with any other app yet.

I've had to resort to Chrome and I'm not happy with it, so please look into the issue so I can use Firefox again.

Installed Android 5 last night on my M8 from Verizon and while the install went fine, when I tried to launch Firefox this morning it crashed right after launch. I removed the app, thinking maybe it was a config issue with the browser or a sync problem and a new install still crashed. I tried Firefox beta and that crashed as well. My phone is NOT rooted and I haven't had an issue with any other app yet. I've had to resort to Chrome and I'm not happy with it, so please look into the issue so I can use Firefox again.

Penyelesaian terpilih

hi again, the update to firefox 36.0.2 addressing the start-up crash on your device should now be available in the google play store.

Baca jawapan ini dalam konteks 👍 1

All Replies (3)

more options

hi froinlaven, sorry about this issue - mozilla's developers are aware of this problem and a patch is in the working, hopefully to be released soon. if you want to, you can follow along the progress in bug #1140830...

more options

Thanks philipp

more options

Penyelesaian Terpilih

hi again, the update to firefox 36.0.2 addressing the start-up crash on your device should now be available in the google play store.