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I want to uninstall Mozilla Thunderbird email but can't

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by guigs

Sheilajg
Sheilajg
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When I am using Hallmark Greeting Card software and try to send a card via email, I get a message saying "Cannot load XPCOM" and showing the Thunderbird logo. I no longer use Thunderbird and tried to uninstall it from my computer programs but it is still on there. How do I uninstall Thunderbird? My email is now web based with our local cable company.

When I am using Hallmark Greeting Card software and try to send a card via email, I get a message saying "Cannot load XPCOM" and showing the Thunderbird logo. I no longer use Thunderbird and tried to uninstall it from my computer programs but it is still on there. How do I uninstall Thunderbird? My email is now web based with our local cable company.

All Replies (2)

ToJoMo
ToJoMo
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It has been some time since you posted but I thought I would answer anyway. I don't have the exact same problem as you, but I have been trying to uninstall Thunderbird without much success. Eventually i have managed it.

On Windows 10 File Manager I went to the the Program Files (x86) folder and deleted it. I know you are not supposed to. I then downloaded and installed a fresh version of Thunderbird. This installed correctly without any problem. When I then use the standard uninstall it worked.

guigs
guigs
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TojoMo thank you for answering this question. It may also benefit other users if you would like to help answer other Thunderbird questions.

If you are looking for a more live version of SUMO, don’t hesitate to join the discussions on the #SUMO IRC channel or on the contributor forums, it’s a lot of fun! Come find the live community in IRC and say hello, or type "/ping guigs" and I will get a notification to say hello :-)

We are a community of enthusiastic Mozilla volunteers and employees trying to create the best support experience for our millions of users around the globe, I guarantee you will never get bored!