Deleting an email - With Remote content Allowed vs. Disallowed

I'm using the latest version of TB: 128.4.3esr (32-bit) . . . But, I think I have noticed this on previous versions, also. I like to Disallow Remote content from loadin… (read more)

I'm using the latest version of TB: 128.4.3esr (32-bit) . . . But, I think I have noticed this on previous versions, also.

I like to Disallow Remote content from loading, for security purposes, and then to select to Allow it or not.

But I notice that if Remote content is Disallowed, when I click to delete the email, sometimes it works as expected, and sometimes it does not. The problem is, it's like it deletes it, but then another copy of the email appears. It will not delete. I have to hit Escape, and then delete it in the list. Then that does nothing. I have to close and re-open TB to see that the email is gone.

This is in contrast to how if I just Allow Remote content, deleting an email always works as expected, but then there is the security risk.

If you get a lot of emails you don't want, it's nice to be able to delete them quickly.

What is hanging it up, if you Disallow Remote content?

I have tried Deleting smart mailboxes and virtualFolders.dat . . . This didn't do anything

Asked by sludge7051-x 5 hours ago

Our Thunderbird accounts suddenly stopped receiving emails yesterday. Have no idea why

Why would we suddenly stop receiving emails on ALL our thunderbird emails at 300 pm 11/20/24? Some get message local network down. Can send test and that goes through but… (read more)

Why would we suddenly stop receiving emails on ALL our thunderbird emails at 300 pm 11/20/24? Some get message local network down. Can send test and that goes through but outside vendors not receiving. How do we troubleshoot? need help because do not know where to look

Asked by Cornelia Franz 5 hours ago

I cant delete mails in normal way

good day First I was informed to empty my mailbox, I have already deleted about 400 emails from a folder. Hold down Ctrl, e.g. select 27 emails, right click, trash can sy… (read more)

good day First I was informed to empty my mailbox, I have already deleted about 400 emails from a folder. Hold down Ctrl, e.g. select 27 emails, right click, trash can symbol - 27 emails deleted. If I continue to do this, only the bottom of the selected emails will be deleted. Deleting another 600 emails in this way would take the whole day. What is the reason for this, how can I fix the problem?

Asked by till11 7 hours ago

Last reply by till11 7 hours ago

Repeatedly requesting passwords

Is there no way to stop thunderbird from constantly asking for pw? None of the posted suggestions work. In addition, oassword manager saves some in the wrong format -… (read more)

Is there no way to stop thunderbird from constantly asking for pw? None of the posted suggestions work. In addition, oassword manager saves some in the wrong format - stmp/ instead of imap/

Any ideas are welcome before I am forced out of thunderbird.

Asked by roy13 8 hours ago

You are about to override how Thunderbird identifies this site.

Hello. A few months ago, folk on here kindly helped me fix my connection to Outlook accounts. But, suddenly, things have gone wrong... though I have done nothing with an… (read more)

Hello. A few months ago, folk on here kindly helped me fix my connection to Outlook accounts. But, suddenly, things have gone wrong... though I have done nothing with any settings. I get the message: "You are about to override how Thunderbird identifies this site." If I click on "Get Certificate", nothing happens. If I remove ".587" from the field, I get "Peer's Certificate is not recognised". But I can't get or send any emails. Does anyone have any suggestions, please? Thanks!

Asked by BarryS 9 hours ago

E-mail

Whenever I delete an e-mail from my inbox, all the other messages disappear. I have to exit Thunderbird and re-enter to get them back. What is going on and how do I fix i… (read more)

Whenever I delete an e-mail from my inbox, all the other messages disappear. I have to exit Thunderbird and re-enter to get them back. What is going on and how do I fix it please ?

Asked by m.j.summers 9 hours ago

saved search for messages not older that 5 days is not working

I created a saved search on Thunderbird (POP, mac M1) to get all messages not older that 5 days. The result is aberrant: only a few messages are found and not the right o… (read more)

I created a saved search on Thunderbird (POP, mac M1) to get all messages not older that 5 days. The result is aberrant: only a few messages are found and not the right ones.

I tried deleting and recreating the smart folder, with no success. I also tried to compact folders. No improvement.

Asked by GéraldT 1 day ago

Last reply by GéraldT 9 hours ago

Remote content option is not available in yellow bar.

I am running 128.4.4 on Mac 15.1.1. When a message is received and viewed under Original HTML when viewing the email, I have the standard yellow images removed bar at the… (read more)

I am running 128.4.4 on Mac 15.1.1. When a message is received and viewed under Original HTML when viewing the email, I have the standard yellow images removed bar at the top of the email. Still, the option button on the right is no longer available to select download.

I have tried the following with no luck: a. Restarted in safe mode with no add-ons b. Made sure that the Allow remote content is unchecked. c. Made sure that permissions.default.image is set to 1 d. Reinstalled Thunderbird e. Made sure that exceptions for the add-ons are empty. f. Clearing out disk cache and history.


Thanks in advance for any help.

Asked by mcgovern.michael 21 hours ago

My folders are all over the place!

I recently moved from one email hosting company to a new one and in doing so Thunderbird (128.4.3esr (64-bit)) has become very corrupted. I attach a screen shot of the fo… (read more)

I recently moved from one email hosting company to a new one and in doing so Thunderbird (128.4.3esr (64-bit)) has become very corrupted. I attach a screen shot of the folders, which shows imap folders in local folders and the wrong order of email folders in imap. How can I resolve this please?

Asked by sthoselitz 22 hours ago

Thunderbird not showing "important" emails in the inbox despite being searchable under unread

I keep getting emails that are unread or labeled "important" not visible in my inbox, while still showing in the list of folders that there's unread messages in the inbox… (read more)

I keep getting emails that are unread or labeled "important" not visible in my inbox, while still showing in the list of folders that there's unread messages in the inbox. it's a gmail account. There's no filters, I've tried repairing the folder. I just noticed this happening in multiple gmail accounts. This is literally a critical failure for thunderbird and I'll need to find a replacement if I can't fix this.

Asked by Jason Luckhardt 22 hours ago

Emails get to recipient blacked out

Emails I SEND to recipients (some? all?) arrive completely blacked out. If the recipient HIGHLIGHTS where the text should be with the cursor, the text magically appears.… (read more)

Emails I SEND to recipients (some? all?) arrive completely blacked out. If the recipient HIGHLIGHTS where the text should be with the cursor, the text magically appears. Using Windows dark mode. Is there something I can do to fix this?

Asked by PathMan 23 hours ago

More trouble setting up Newsgroup in Thunderbird

I believe my current problem is related to the earlier question I asked. See https://tinyurl.com/mr2rye3b for background. I am now being required to enter a username… (read more)

I believe my current problem is related to the earlier question I asked. See https://tinyurl.com/mr2rye3b for background.

I am now being required to enter a username and password for the newsgroup, everytime I start Thunderbird. This was not true before I had to start from scratch and re-setup Thunderbird. And it hasn't been true since I completed my new setup ... until yesterday.

When Thunderbird starts, I get the attached. Sometimes the same demand for logon credentials appears twice.

I don't want to enter any logon credentials when I run Thunderbird - as it was before. Is there a way to avoid this?

Asked by JEP 23 hours ago

Message Does Not Appear when Opening Message in New Window on Fresh Install Ubuntu 22.04LTS

Running Thunderbird 115.16.0esr (64-bit) on Ubuntu 22.04.5 LTS fresh install. Steps to reproduce: If I right click on any email in the inbox and select "Open Message in … (read more)

Running Thunderbird 115.16.0esr (64-bit) on Ubuntu 22.04.5 LTS fresh install.

Steps to reproduce: If I right click on any email in the inbox and select "Open Message in New Window", the message does not appear.

Actual Behaviour: However, another dot appeared beside the Thunderbird icon in the Gnome Dock. Clicking on the Thunderbird icon brings up a couple of thumbnails, one of the main application and one containing the message that was opened. Clicking on the thumbnail does nothing.

Expected Behaviour: The message window should come into view and clicking on the thumbnail in the dock should also bring this window up.

I believe this is a bug but if it is some configuration issue or workaround exists, I would appreciate the help.

Additional info: $ uname -a Linux ubox 6.8.0-49-generic #49~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Nov 6 17:42:15 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Gnome version: 42.9

Graphics: NVIDIA Corporation GM107 [GeForce GTX 750 Ti]

Windowing System: X11

Asked by Allan Macdonald 1 day ago

Outlook certificate rejected

Hello. After having fixed the connection to Outlook a month or so ago, things have gone wrong again with Outlook connection. I now cannot send or receive any emails on Th… (read more)

Hello. After having fixed the connection to Outlook a month or so ago, things have gone wrong again with Outlook connection. I now cannot send or receive any emails on Thunderbird. When I try, I get the message saying that Outlook's certificate has been rejected (I think). I tried clicking on "Get Certificate", but nothing happens. Does anyone have any suggestions, please? Thanks!

Asked by BarryS 1 day ago

Last reply by BarryS 1 day ago

email won't accept password

Hello, I use Thunderbird to send invoices from my Account Edge program since AE won't connect directly to my Zoho email. Everything was working fine until last week a p… (read more)

Hello, I use Thunderbird to send invoices from my Account Edge program since AE won't connect directly to my Zoho email. Everything was working fine until last week a pop up appears everytime I try to send an email directly from Thunderbird or send an email from Account edge. This is what it says:

Login to account "465" failed Login to server smtppro.zoho.com with username sales@semicro.org failed.

I know the password for my sales@semicro.org is correct. I've also checked to make sure the ports are the same for smtp and imap.

Am I missing something?

Thanks, Kellie

Asked by Kellie Taylor 1 day ago

How can I stop Thunderbird from creating new labels or folders in Gmail?

Hello. Thunderbird is creating new labels or folders based only on the ones included in the Message Filters. The other labels remain unchanged. It creates a new label or … (read more)

Hello. Thunderbird is creating new labels or folders based only on the ones included in the Message Filters. The other labels remain unchanged. It creates a new label or folder every day or every couple of days. I cannot figure out why this is happening or how to stop it.

Asked by vladanego 1 day ago

Exporting email with attchements

I am exporting email with attachments utilizing the import Export tool and I continue to get Unable to save the attachment. Please check your file name and try again lat… (read more)

I am exporting email with attachments utilizing the import Export tool and I continue to get Unable to save the attachment. Please check your file name and try again later alert. When I look at the attachments they are empty folders. I have named each folder as simple as possible and it still does the same alert. Is there a work around for this. This did not happened before, however, now its happening.

Asked by jmorales3 1 day ago