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  • 5 replies
  • 1 has this problem
  • 12 views
  • Last reply by Paul

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When I sign in to Wal-Mart.com with Firefox. I get a constant barrage of messages asking me to press and hold to prove I am human. It never works. It says try again in red letters. Then it says technical problem, try again. Then it can say robot or human and the process repeats itself for anything I try to do at that site. Opera opens immediately and has none of these problems. Walmart told me Firefox is to blame. Help!

When I sign in to Wal-Mart.com with Firefox. I get a constant barrage of messages asking me to press and hold to prove I am human. It never works. It says try again in red letters. Then it says technical problem, try again. Then it can say robot or human and the process repeats itself for anything I try to do at that site. Opera opens immediately and has none of these problems. Walmart told me Firefox is to blame. Help!

All Replies (5)

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Hi

What level of enhanced tracking protection do you have set in Firefox for Android?

Do you have any add-ons installed?

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I have standard enhanced tracking. Add ons are Privacy Badger, AdGuard Ad Blocker and Privacy Possum.

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Okay, thank you.

Can you try without those add-ons being enabled?

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I will try them. I hope the ad blocker is not the problem. It really works on my tv guide. Will just experiment and see if it clears up. Thanks for the advice.

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No problem, glad we could help.