Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I accidently download a toolbar called "Shop at Home"--how do I get rid of it, thanks.

  • 1 valiny
  • 1 manana an'ity olana ity
  • 10 views
  • Valiny farany nomen'i cor-el

more options

How do I get rid of a toolbar called: "Shop at Home", thanks

How do I get rid of a toolbar called: "Shop at Home", thanks

All Replies (1)

more options

You can check for recently installed suspicious or unknown extensions.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Extensions that do not have a "Remove" button are installed by other software and are not under control of the Firefox extension manager.
Such globally installed extensions are usually found via a registry scan or are installed in a location that Firefox scans for installed extensions.

Extensions installed this way need to be removed via the settings (options/preferences) of the program that has added this extension or you need to uninstall this program via "Control Panel > Programs".
In Firefox you an only disable such an extension.