Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Filter rule no longer working properly

  • 2 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i scottzilla

scottzilla
scottzilla
more options

multiple filters created to copy From,To,Cc,Bcc to folders . Whenever a message is deleted to the inbox (after rule has run) it also deleted the copy of the item in the folder specified in the rule.

Prior to yesterday this did not occur, copied items remained in the folder even after being deleted in the inbox.

multiple filters created to copy From,To,Cc,Bcc to folders . Whenever a message is deleted to the inbox (after rule has run) it also deleted the copy of the item in the folder specified in the rule. Prior to yesterday this did not occur, copied items remained in the folder even after being deleted in the inbox.

Vahaolana nofidina

Is this happening with a gmail account? According to the Labels section, gmail stores a single copy of a message, so deleting it in one folder deletes it from other folders (unless the other folder is under Local Folders). Instead of 'Delete', it's recommended to use 'Mark as Deleted'.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Vahaolana Nofidina

Is this happening with a gmail account? According to the Labels section, gmail stores a single copy of a message, so deleting it in one folder deletes it from other folders (unless the other folder is under Local Folders). Instead of 'Delete', it's recommended to use 'Mark as Deleted'.

scottzilla
scottzilla Tompon'ny fanontaniana
more options

Indeed the issue seems to be isolated to a gmail account. For some reason I thought this was working fine previously. Thanks!