Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Since update 45.1.1 am unable to log into my Outlook account in Thunderbird due to wrong password sending.

  • 4 valiny
  • 6 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i Barryjj

Barryjj
Barryjj
more options

Requested re-entry of correct password is not accepted either. I can however log on to Outlook on line through Firefox and connect using the correct password. I have changed nothing in any settings, and the correct password is still stored in Thunderbird settings.

Requested re-entry of correct password is not accepted either. I can however log on to Outlook on line through Firefox and connect using the correct password. I have changed nothing in any settings, and the correct password is still stored in Thunderbird settings.

Vahaolana nofidina

Barryjj said

Requested re-entry of correct password is not accepted either. I can however log on to Outlook on line through Firefox and connect using the correct password. I have changed nothing in any settings, and the correct password is still stored in Thunderbird settings.

Any crash logs or specific error form that smtp server showing in thunderbird? something like:

Error: tls protocol or username / password not accepted or supported on smtp.foo.bar ?

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (4)

Corey 'linuxmodder' Sheldon
Corey 'linuxmodder' Sheldon
more options

Vahaolana Nofidina

Barryjj said

Requested re-entry of correct password is not accepted either. I can however log on to Outlook on line through Firefox and connect using the correct password. I have changed nothing in any settings, and the correct password is still stored in Thunderbird settings.

Any crash logs or specific error form that smtp server showing in thunderbird? something like:

Error: tls protocol or username / password not accepted or supported on smtp.foo.bar ?

Barryjj
Barryjj Tompon'ny fanontaniana
more options

Sending of password for user xxxxxxxx@outlook.com.au did not succeed. Mail server pop-mail.outlook.com responded: Authentication failure: unknown user name or bad password. [Error="ProxyNotAuthenticated" AuthResult=0 Proxy=SIXPR04MB0892.apcprd04.prod.outlook.com:1995:SSL]

Zenos
Zenos
more options

Matt has a solution here:

http://thunderbirdtweaks.blogspot.com.au/2016/06/hotmail-proxy-errors.html

Does that help you?

Barryjj
Barryjj Tompon'ny fanontaniana
more options

Thanks Corey, worked like a dream. If it was so simple, I am left wondering why Microsoft, with all their available resources, were not able to advise their clients what was going on......... The answer, of course, is obvious. Bazza.