Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird ignore all menu clicks, and hangs after selecting a mail, for example, to be deleted or moved.

more options

On start (and may be, getting some new mail) all I can do is select some folder or some mail from Inbox, which is correctly displayed. After that, I cannot 1) Do some operation on the selected mail (Delete, Move) 2) Select anothe folder 3) Activate an option from main menu (File, Help, Tools, etc) 4) Execute a toolbar button (Write, etc)

When I try to exit TB using the "x", the system tells that TB is not responding and ask for a "Force quit".

Using TB (dont remember the exact version, but the file was uodated on April 2013) on Ubuntu 10.04.

The trouble started after a reboot because the update system updated the ssl lib...

TIA

On start (and may be, getting some new mail) all I can do is select some folder or some mail from Inbox, which is correctly displayed. After that, I cannot 1) Do some operation on the selected mail (Delete, Move) 2) Select anothe folder 3) Activate an option from main menu (File, Help, Tools, etc) 4) Execute a toolbar button (Write, etc) When I try to exit TB using the "x", the system tells that TB is not responding and ask for a "Force quit". Using TB (dont remember the exact version, but the file was uodated on April 2013) on Ubuntu 10.04. The trouble started after a reboot because the update system updated the ssl lib... TIA

Vahaolana nofidina

Yes, I have the Mozilla version.

Nevertheless, the problem was really in a bad kernel update; all the event queue was losing key and mouse events. But it was evident for me after a while.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

more options

Are you using the original Thunderbird version from Mozilla, or the one provided by your distribution?

Are you using any kind of anti-virus software?

more options

Vahaolana Nofidina

Yes, I have the Mozilla version.

Nevertheless, the problem was really in a bad kernel update; all the event queue was losing key and mouse events. But it was evident for me after a while.