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I'm trying to set up SYNC on my phone but it keeps saying that my account isn't verified

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  • Paskiausią atsakymą parašė Nick Alexander

denueve
denueve
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Even though it is, and is working on my computer. I've verified it. Galaxy Note II Android 4.3

Even though it is, and is working on my computer. I've verified it. Galaxy Note II Android 4.3

All Replies (1)

Nick Alexander
Nick Alexander
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Hi denueve,

It can take a while for your phone to realize that your Firefox Account is verified. It needs to do a sync to get caught up. On some devices, that can take a while. (In the future, we're going to not bug the user with the unverified notification for a while, say a day or two.)

You can force a sync from Android Settings > Accounts ... > [your account] > Force sync, or browsing a few sites in Fennec should trigger a sync.

Hope that helps, and please respond if your phone keeps complaining!