Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot reinstall the GrafixView add-on.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė the-edmeister

more options

This add on has been installed and working for a long time. It has suddenly disappeared so I tried to reinstall using my copy of gfx-net.exe. The Wise Installer appears to work correctly, but the add-on does not appear in the list. I have also tried to install from within Firefox, but am told the file is corrupt.

This add on has been installed and working for a long time. It has suddenly disappeared so I tried to reinstall using my copy of gfx-net.exe. The Wise Installer appears to work correctly, but the add-on does not appear in the list. I have also tried to install from within Firefox, but am told the file is corrupt.

Chosen solution

hello D_Hailsham, please try this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named plugins.load_appdir_plugins. double-click it and change its value to true (a restart of the browser might be necessary afterwards for the change to take effect).

some background on the issue is explained in http://www.ghacks.net/2013/05/15/why-you-may-have-lost-access-to-plugins-or-extensions-in-firefox-21/

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (2)

more options

Chosen Solution

hello D_Hailsham, please try this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named plugins.load_appdir_plugins. double-click it and change its value to true (a restart of the browser might be necessary afterwards for the change to take effect).

some background on the issue is explained in http://www.ghacks.net/2013/05/15/why-you-may-have-lost-access-to-plugins-or-extensions-in-firefox-21/

more options

Locking this thread as the "Owner" started another thread about this plugin over here.

https://support.mozilla.org/en-US/questions/960476