Firefox Keeps Crashing Since Update to version 18
Firefox updated itself last night. Turned on computer this morning and has been cradhing ever since.
It offers me the option of going to safe mode, or resetting, and whichever I chose, it then does not load, and can also just go into a state of not responding. I have got into safe mode once, and disabled all plug-ins and add ons, and still it does not load.
I have also scanned for Malware using Symantec, and have used the microsfoft security tool, as suggested in another thread I saw.
I also followed crash report procedure, and here are the last 5 numbers produced. (The first one is the newest one, from yesterday.
1357935676 1354821232 1352098527 1350209472 1347210063
Anybody able to help? This is driving me bonkers!
When not responding, I copied the following information:
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 18.0.0.4752 Application Timestamp: 50e79fbd Hang Signature: a0e0 Hang Type: 0 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 2057 Additional Hang Signature 1: a0e0cb47b3a8214d893fcb1050f38adc Additional Hang Signature 2: acc2 Additional Hang Signature 3: acc2377ae73e191a05e1ddacec35c27b Additional Hang Signature 4: a0e0 Additional Hang Signature 5: a0e0cb47b3a8214d893fcb1050f38adc Additional Hang Signature 6: acc2 Additional Hang Signature 7: acc2377ae73e191a05e1ddacec35c27b
All Replies (3)
Latest crash and not responding came up with this:
Problem signature:
Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 18.0.0.4752 Application Timestamp: 50e79fbd Fault Module Name: StackHash_08dd Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c000041d Exception Offset: 72f04d62 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 2057 Additional Information 1: 08dd Additional Information 2: 08ddf329a5f7c7e97a43366dd9d16d4d Additional Information 3: 57c8 Additional Information 4: 57c81828364cfa587f4e35a0ca905874
Not sure if this helps?
Winsock_LSP=MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\\system32\\mswsock.dll \n MSAFD Tcpip [UDP/IP] : 2 : 2 : \n MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\\system32\\mswsock.dll \n MSAFD Tcpip [TCP/IPv6] : 2 : 1 : \n MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\\system32\\mswsock.dll \n MSAFD Tcpip [RAW/IPv6] : 2 : 3 : \n RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\\system32\\mswsock.dll \n RSVP TCP Service Provider : 2 : 1 : \n RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\\system32\\mswsock.dll \n RSVP UDP Service Provider : 2 : 2 : AdapterVendorID=0x1002 EMCheckCompatibility=true ProductName=Firefox Theme=classic/1.0 Vendor=Mozilla InstallTime=1357935676 ReleaseChannel=release Notes=AdapterVendorID: 0x1002, AdapterDeviceID: 0x68d8, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.850.0.0\n Version=18.0 ServerURL=https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=18.0&buildid=20130104151925 AdapterDeviceID=0x68d8 BuildID=20130104151925 ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384} CrashTime=1358003247
I don't have a 'submitted' folder, this came from 'pending'.
Or this?
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