southwest.com missing orange search button. IE8 shows it, but not Firefox 17.01. All addons up to date.
The southwest.com website wont show the orange search button. If you move your mouse arrow over the place the button should be you see mouse change to white glove. Clicking then works, but the button is gone.
- Security software disabling doesnt fix
- All addons up to date.
- Java upto date.
- Using Firefox 17.01 which is up to date.
- website works fine using IE8.
All Replies (6)
Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
- Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
Thank you but it was already checked to allow pages to choose their own colors. southwest.com is the website. But *only* issue with Firefox. IE8 works fine with site.
Can you attach a screenshot?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
That button is part of this sprite image:
Do you see that image on the Tools > Page Info > Media window?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.
I'm having the same issue, the "Search" button that is supposed to be orange is just completely missing. I can still click where it is supposed to be and it works just the visibility isnt there. I tried CCleaner, i tried several anti spyware/malware searches. I dont know what else to do.
Attached is a screenshot
