Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

How to sync with Firefox sync after reinstalling Windows? I only have one device.

more options

I only have one device that syncs with my account xxxx.xxxxxxxx@rci.rogers.com. The IT department at my work upgraded my computer to Windows 7, and after reinstalling Firefox I realized that I can't get my bookmarks back since I can't connect to my account.

How can I sync again? I don't have a recovery key either.

Thanks in advance!

Luis.

I only have one device that syncs with my account xxxx.xxxxxxxx@rci.rogers.com. The IT department at my work upgraded my computer to Windows 7, and after reinstalling Firefox I realized that I can't get my bookmarks back since I can't connect to my account. How can I sync again? I don't have a recovery key either. Thanks in advance! Luis.

글쓴이 James 수정일시

모든 댓글 (3)

more options

Did your IT keep a backup of your old user profile folder? Your Firefox settings are stored in there. This article describes the relevant locations for XP and newer versions of Windows: Profiles - Where Firefox stores your bookmarks, passwords and other user data.

If you can get a copy of your old profile folder, then you can recover nearly everything.

If not, unfortunately, without a copy of the Recovery Key/Sync Key, I don't think there is any way to break in to your Sync account.

more options

Hi jscher2000:

Thanks for the quick reply. Unfortunately they didn't keep a copy of my old profile folder.

Thanks,

more options

Hi Thetraveller, I should have stated the question differently, but perhaps the answer is the same: did they save a copy of C:\Users\username\ (or C:\Documents and Settings\username\) which would contain your Firefox profile folder. If not, I think they should, but...