Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Latest flash plug-in causing FF 19 to hang at exit. Uninstalled the plug in and reinstalled fresh from Adboe with same results.

  • 3 답장
  • 2 이 문제를 만남
  • 2 보기
  • 최종 답변자: kieran137

more options

Each time I close Firefox, I have to open the Task Manager and manually kill the process. I uninstalled the flash plug-in and the problem is solved, except now I cannot use YouTube etc etc. Without the Flash plug-in the browser works normally, with it, not so much.

Each time I close Firefox, I have to open the Task Manager and manually kill the process. I uninstalled the flash plug-in and the problem is solved, except now I cannot use YouTube etc etc. Without the Flash plug-in the browser works normally, with it, not so much.

선택된 해결법

I attempted the reset to no avail. I uninstalled and then reinstalled Firefox and the plug in and that fixed the issue.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (3)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

As I pointed out, without the plug-in I have no issue. Resetting Firefox is not going to change a compatibility problem between the plug-in and browser.

more options

선택된 해결법

I attempted the reset to no avail. I uninstalled and then reinstalled Firefox and the plug in and that fixed the issue.