Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Pages not Loading

  • 4 답장
  • 1 이 문제를 만남
  • 7 보기
  • 최종 답변자: FredMcD

more options

Firefox today will not load any websites on laptop. For this question using a different browser on which no problem. Have been through the process clear cookies and cache, clicked 'OK' but when I go back into the 'clear history' window again it still shows the same 'All selected items will be cleared' as if the action has not happened and pages still not loading.

Wondering if I should just download Firefox again?? Help!

Firefox today will not load any websites on laptop. For this question using a different browser on which no problem. Have been through the process clear cookies and cache, clicked 'OK' but when I go back into the 'clear history' window again it still shows the same 'All selected items will be cleared' as if the action has not happened and pages still not loading. Wondering if I should just download Firefox again?? Help!
첨부된 스크린샷

선택된 해결법

Before either of you replied I had looked at downloading Firefox again. Got as far as the admin password being requested at which point I decided not to. Turned out Firefox seemed to have downloaded anyway with no passwords favourites etc. I had been using Microsoft Edge as interim measure which must have dragged across all favourites etc. So simply imported them back to now working version of Frirefox.

Thanks to you both

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (4)

more options

Your choices are saved until you change them. Then the new settings are saved.


Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

more options

선택된 해결법

Before either of you replied I had looked at downloading Firefox again. Got as far as the admin password being requested at which point I decided not to. Turned out Firefox seemed to have downloaded anyway with no passwords favourites etc. I had been using Microsoft Edge as interim measure which must have dragged across all favourites etc. So simply imported them back to now working version of Frirefox.

Thanks to you both

more options

That was very good work. Well Done.