It doesn't work nothing y'all say for help works
ever since I updated to Firefox Quantum my bookmark does not work I can not add nothing to my bookmark toolbar or to the bookmarks and also can not delete anything I have went to the getting started and asked for help it gave me some suggestion and I tried all of them nothing worked I have never had any problems with Firefox I loved it until now I'm ready to drop it and don't want to. also I tried the star it doesn't work I'm upset please help. Thank you
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So what bit version was your previous FF and what is the new bit version of FF installed?
How do I find out what bit I have I don't know what that is
You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.
- use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page
See also:
- http://kb.mozillazine.org/Locked_or_damaged_places.sqlite
- https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.
- keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
- http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox